How many times can I exchange my iPhone for a different color?

Discussion in 'iPhone' started by SunnyRenegade33, Jan 24, 2013.

  1. macrumors member

    Joined:
    Nov 16, 2012
    #1
    I got an iPhone on Christmas in black. About two day after Christmas, I exchanged it for a white iphone. I'm kind of having second doubts and I feel terrible about exchanging the phone... The phone is in perfect condition...

    My question is, if I go back to the Apple store today, will I get laughed at if I ask them to re exchange my phone again?

    Additionally, how many days do I have before I am no longer able to return my phone for a different color?


    Any insight would help, I think it was 14 days to return a phone for good, and 30 days to exchange it for color or any other reason,

    Thanks, guys.
     
  2. macrumors Nehalem

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #2
    Only 6 times.
     
  3. thread starter macrumors member

    Joined:
    Nov 16, 2012
    #3
    Thanks for the quick response. I'm not sure if you're being sarcastic or not... But do you know if I would be able to still exchange the phone for a different color if:

    - I bought the first phone on Dec 26
    - I exchanged the phone on Dec 28
    - the phone is in perfect condition
     
  4. macrumors regular

    Joined:
    Jan 10, 2013
    #4
    6 times !

    you're serious ?

    that's great customer satisfaction, but terrible for company's costs

    don't they have shareholders ?


    TIA
     
  5. macrumors 6502a

    Joined:
    Mar 29, 2011
    Location:
    Orlando, Florida
    #5
    This is utterly ridiculous:

    If you're THAT indecisive, just don't get an iphone. Don't get any phone for that matter.

    After all, it is JUST a phone.
     
  6. macrumors 6502

    Joined:
    Dec 26, 2012
    #6
    First world problems. It's perfect you say? Just keep it and be happy.
     
  7. thread starter macrumors member

    Joined:
    Nov 16, 2012
    #7
    I'm well aware of the fact that I'm indecisive. I even stated that I feel terrible. But rather than ranting and disregarding my question, why not just refrain from answering.

    I need an objective answer, not your opinion or assessment of my decisiveness, or lack thereof...
     
  8. macrumors 65816

    Troneas

    Joined:
    Oct 26, 2011
    Location:
    At the alternatives section.
    #8
    yep.


    apple's biggest mistake in recent times has been to give people an option.



    everyone was happy when only black existed, now its just too much for them.



    and to think the next phone is rumored to come in 7 colours or so... macrumors will have to create an entirely new section on the website just for these people.
     
  9. macrumors 6502a

    Joined:
    Mar 29, 2011
    Location:
    Orlando, Florida
    #9
    Good: here's an objective answer --

    You shouldn't feel terrible, you should feel . . . oh, never mind.

    You're one of the reasons iphones cost so damn much. And why my Apple stock is in the toilet. Thanks.

    Good job.
     
  10. macrumors 68000

    STEVESKI07

    Joined:
    Jan 6, 2009
    Location:
    Washington, DC
    #10
    Go there and ask...
     
  11. macrumors 603

    Tyler23

    Joined:
    Dec 2, 2010
    Location:
    Atlanta, GA
    #11
    30 days, that's it. There is no set amount of times, but 30 days is the set time period. After that, you can't exchance it. Even if something is wrong with it and they need to replace it, they will only replace it with the same color.

    If your 30 days is coming to an end, I'd get in there ASAP because after that you're out of luck.
     
  12. macrumors 68040

    Joined:
    Jul 2, 2012
    #12
    No he is not. OP why not pick up the phone and ask. Regardless of what anyone tells you here you are still going to call them. What happens in February when you want another color again?
     
  13. macrumors 65816

    Troneas

    Joined:
    Oct 26, 2011
    Location:
    At the alternatives section.
    #13
    i wouldnt be surprised if apple came up with an applecare++ scheme to start covering for "colour indecisiveness".
     
  14. macrumors 603

    Interstella5555

    Joined:
    Jun 30, 2008
    #14
    Thanks for making it more difficult for people with legitimate problems to get assistance, we appreciate it.
     
  15. macrumors 65816

    Troneas

    Joined:
    Oct 26, 2011
    Location:
    At the alternatives section.
    #15


    legitimate problem indeed. i wonder how he sleeps at night.
     
  16. macrumors 68000

    nwmtnbiker

    Joined:
    Apr 5, 2011
    Location:
    Fidalgo Island
    #16
    I'll trade my slightly scuffed black for your perfect white lol!
     
  17. macrumors 6502a

    Joined:
    Mar 29, 2011
    Location:
    Orlando, Florida
    #17
    Institute a $100 fee to change colors.

    BIG incentive to decide . . . and stay decided.
     
  18. macrumors demi-god

    Joined:
    Apr 20, 2009
    Location:
    NY
    #18
    Buy one of each color. Problem solved..... :cool:
     
  19. macrumors newbie

    Joined:
    Oct 3, 2012
    #19
    I can't wait to see what happens the first time you buy a car and realize you should've bought a red one instead of a blue one.
     
  20. macrumors 68020

    macingman

    Joined:
    Jan 2, 2011
    #20
    No we are sick of people coming and asking questions which can be solved with a call to apple customer service. Also don't you fail to see the ridiculousness of exchanging twice just for a different colour?
     
  21. macrumors Nehalem

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #21
    I was just joking:D But if you go in and find a good rep he'll most likely switch it for you. Just tell him you wont change your mind ever again and hope they take care of you.
     
  22. macrumors regular

    Joined:
    May 21, 2010
    #22
    No you can't, after 30 days. You have 30 days to "return the phone" for any reason. After that, if you have a problem they will only give you the color you currently have. I just went in after having my phone 4 months, and was offered a new phone since mine had an issue. I asked for a different color, and they will only give you the same color you current have, and same part #. This was told to be by the manager of the apple store.
     
  23. macrumors 6502a

    mikeydeezy

    Joined:
    Jun 15, 2010
    Location:
    MN, USA
    #23
    I love all the armchair Apple CEOs in this topic who are (seemingly) so frustrated by some stranger returning his cell phone twice.
     
  24. macrumors regular

    evilrt

    Joined:
    Oct 7, 2011
    Location:
    New Jersey USA
    #24
    ok so you wanted to exchange for a white and now changed your mind in thinking you made a mistake. i don't see the big deal. i don't have an answer. if you get the black back and want white a second time then you got some issues. good luck, kid.
     
  25. macrumors 603

    Interstella5555

    Joined:
    Jun 30, 2008
    #25
    Beyond wondering how people like this get dressed in the morning, I really couldn't care less how much you regret the choice of your phone color. That said, people who continually exchange perfectly functional devices just because they don't like the color or people who attempt to fraudulently return their device after water damage, etc, makes it harder for people with legitimate problems to get the same level of service we've come to expect from Apple. Remember Costcos super liberal return policy? Of course you don't, they had to stop because people kept abusing it, just like these people are abusing Apple's return and exchange policies. Enjoy it when the warranty is reduced to 3 months as a result
     

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