I bought my iPod from Apple last year (start of January). I didn't buy any extra cover like AppleCare of anything with it. It's a 4G 20GB (not photo). My problem is that when I try and do anything it doesn't work. I re-installed the software and tried to load my music back onto it, but it slowly does about three track (I'm talking 5-10 mins here) and then it crashes, iTunes crashes too then my how computer (I'm using an iMac G5). I then take the iPod out the dock and the computer then works again, just telling me that I've removed a drive and stuff. My iPod then sounds like it's trying to read the harddisk, but, well I don't know. I'm trying to see if I can getting working by using my windows box. I looked on Apples site but couldn't work out if I'm still covered by anything. It say 12 month and 24 month, but I got confussed by it. I'm in the UK. Please help.