How to Reset Apple's Thunderbolt Display

Discussion in 'Mac Blog Discussion' started by MacRumors, Jan 23, 2016.

  1. MacRumors macrumors bot


    Apr 12, 2001

    Apple's Thunderbolt Display, for myriad reasons, may not display an image from your Mac, recognize USB peripherals, connect to Ethernet, or power on whatsoever.

    In many cases, the display is not broken. Before contacting Apple, follow these troubleshooting steps to see if you can reset your Thunderbolt Display.

    Click here to

    Article Link: How to Reset Apple's Thunderbolt Display
  2. paulrbeers macrumors 68040

    Dec 17, 2009
    Hasn't this display been out since 2011? Why is this news now?
  3. DVNIEL macrumors 6502a


    Oct 28, 2003
    Dammit I thought this was an announcement for a new Thunderbolt Display when I saw the picture.
  4. R3k macrumors 6502

    Sep 7, 2011
    Sep 7, 2011
    Was going to say.
  5. Fzang macrumors 6502a


    Jun 15, 2013
    You were too slow.

  6. autrefois macrumors 65816


    Oct 22, 2003
    Somewhere in the USA
    My Apple Monitor II isn't working right with my Apple IIe, and I can't figure out what to do. Where's the how-to article on that?! :p

    But seriously, there are tons of people who still have and use the Thundebolt display (Apple still sells it), so I assume that's why this article was posted. The fact that it's not breaking news is why it was done on a "slow news day" and not as a front-page article.
  7. Bubba Satori macrumors 601

    Bubba Satori

    Feb 15, 2008
    4 1/2 year old, $1000 monitor needs an 18 step trouble shoot.
    Unbelievably sad.
  8. grayskyz macrumors regular


    Nov 21, 2008
    Los Angeles

    Ugh...I just made myself sad.

    Attached Files:

  9. sudo1996 macrumors 6502a


    Aug 21, 2015
    Berkeley, CA, USA
    Dang, they still haven't updated this thing?
  10. JetLaw macrumors member


    Jan 21, 2009
    What a ridiculous article this is. It doesn't even actually include the one thing suggested by the title: resetting the display. How can these guys expect us to take them seriously? They are either engaging in blatant click-baiting or they don't understand the difference between resetting a display and resetting the computer that is connected to the display. Either way, MacRumors should be embarrassed by this post.
  11. norrismantooth macrumors regular

    Nov 29, 2010
    Dallas, TX
    It's good news for me. I enjoyed this article. I own a Thunderbolt display, and will be picking up a second one in a few weeks.
  12. SlipperySlop Suspended

    Sep 14, 2015
    The only thing that is sad is how many people are bashing an article designed to help users. How very pathetic. Does it make people feel "good" about themselves to always want to bash and hate?
  13. macgeek01 macrumors 6502a

    Apr 2, 2013
  14. norrismantooth macrumors regular

    Nov 29, 2010
    Dallas, TX
    Does your 3rd party display provide power, USB, Thunderbolt, ethernet, and Firewire 800 to your MacBook Pro? Is it a work of art destined for some modern art museum? Does it have the simplicity of only needing two cables to operate? No? Then maybe the $1,000 piece of glass is worth it. Was to me. I'm a digital media editor (photos, videos) and a musician. Some things are a necessity.
  15. theheadguy macrumors 6502a

    Apr 26, 2005
    Doesn't exactly sound like it's working, either.
  16. Rocketman macrumors 603


    So this article pretty much keeps customers from annoying Apple CS folks unless it is a dire emergency or they do not read MacRumors daily.
  17. c0ppo macrumors 6502


    Feb 11, 2013
    Mine does. Everything except Firewire. Since I never used Firewire, I can honestly say 3440x1440 resolution, 2 thunderbolt ports, better screen, better speakers, more connectivity options, etc. are worth it. Of course, some would argue firewire 800 is more precious than those things mentioned here.

    And btw, I had Apple Thunderbolt Display. After 2 years it died on me. Sometimes it would turn on, sometimes it wouldn't. Upgrading firmware, smc reset, 1000x more things and it finally died on me. You have a long thread about this issue on apple forums. Lots of people with exact same situation I was in.

    Do you think Apple reacted to this? Of course not.

    Will I ever buy Apple monitor again? Nope. I payed premium expecting a premium product and a premium support. Got neither. Glossy screen with large bezels that was pretty expensive couldn't last me 2 years. With so many great monitors out there that support thunderbolt 2, and so many coming out that will support thunderbolt 3, I really see no reason in waiting and finally purchasing a monitor from Apple.

    Not with their past record. And besides, they aren't interested anymore in monitors or pro users. They have their iToys to play with now :)
  18. Bubba Satori macrumors 601

    Bubba Satori

    Feb 15, 2008
    Nobody is bashing the article.
    We're bashing Apple.
  19. Chaos123x macrumors 68000

    Jul 8, 2008
    Mine didn't start acting til I upgraded the OS now it if leave it on for awhile it won't wake up and have to pull the thunderbolt cable or reset the computer to get it to work.
  20. auero macrumors 65816

    Sep 15, 2006
    I've had a poor experience with my Thunderbolt Display and regret buying one. I'm fortunate that I had my friend with me at the store because they talked me out of buying a second at the time of my purchase. I thought it was only my display at first, but I quickly learned others experience similar issues (MagSafe not charging, falling into deep sleep, and no signal). As others have stated, there are better and cheaper alternatives. In the future I'll probably look elsewhere when purchasing a display.
  21. Denmac1 macrumors 6502


    Apr 22, 2007
    Lost in Space
    I've had two Apple displays. One 20" that I am still using with my G5 tower ( have other programs that still are needed) and the 27" that I bought 2 years ago. No problem with either one. The 27" is running off my Mac Mini 2012. I think Apple needs to come back to the party and upgrade all. But, I don't see Apple doing much with both.
    As I have said before, Apple is just becoming an appliance provider. I know that they have specifications for products that they provide to Foxconn and whoever, but apparently some of their product line is lacking.
  22. Tubamajuba macrumors 68000

    Jun 8, 2011
    You do realize that it's not 18 steps for every problem right? Some problems might be solved with a simple power cy-

    Ah, gotcha. You didn't intend for your first post to be taken seriously.
  23. xbjllb macrumors 65816


    Jan 4, 2008
    Wow, this, out of nowhere is a scary article.

  24. CFreymarc Suspended

    Sep 4, 2009
    While I'm sure this was a joke. There are several Apple ][ user groups active to this day and even some retired but renegade Apple ][ card developers. Woz has shown up at a few of these every now and then.
  25. JetLaw macrumors member


    Jan 21, 2009
    It has nothing to do with hate, it has to do with creating accountability for MacRumors. The article is poor because it doesn't provide the information that headline purports will be provided. Specifically, it provides ver generic troubleshooting steps (update the computer's OS, reset the computer's firmware, try a new cable, etc.) - none of which are in any way specific to the Thunderbolt Display.

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