I've posted two questions in the past 3 months, and the people here are pretty knowledgeable (thanks guys!)...but now I have yet ANOTHER problem/question with my Powerbook. This one could determine whether I'll be forced to get a Dell or keep the PB, so it's important. 1. I bought a 12" PB in July, brand new from an Apple retail store. Computer worked beautifully at this time. 2. First problem: computer wouldn't connect to my home network Solution: Found that AOL didn't carry the correct software for Mac computers to use AOL (idiots!). No fault of Apple's. 3. Second problem: Screen did not come on at startup; computer stopped starting. Solution: Logic board error, sent to Apple, got it back in 3 days (this past thursday), tested it out at the store; booted properly. Thought it was fixed (bought ProCare to be safe, just in case something happened again). 4. Third problem: Today, in the middle of watching a movie, screen beings to pixelate. Now it's in a continuous cycle of asking me to reboot. I believe the screen is STILL screwed up. All of this within 3 months of buying it. I had to convince family members that this Mac was *worth* the buy, and now it's more problematic in 3 months than I've seen in 2 years with any other computer (mac or pc). Obviously the fact that the screen won't show and that it keeps asking me to reboot instead of just booting the PB incapacitates me, because I need my computer for work and school. 3 days without it took a major toll on my work, and I can't afford to lose any more time without it. When we bought the PB, we bought a 3-year AppleCare protection plan. With the screen going out and so on, they said I needed software coverage, so I bought ProCare. What, exactly, does AppleCare cover? I thought it was hardware damage...does the logic board count? There is something wrong with this computer, something way beyond my control. I have taken the utmost care with this computer, so the problem is no fault of mine. My immediate problem is my initial 90-day warranty just expired today. Do you think, if I bring up all of these problems (with the protection plans), they would be willing/I could convince them to give me a new computer? Not that I just *want* a new computer, but there is something inherently WRONG with the one I have, and I didn't pay for a computer (with AppleCare and ProCare to boot) that doesn't work. I wish I could say I have had a good experience with my mac, but it's given me more problems than I've ever had with any sort of computer before.