Hi Guys, I tried doing as much research before hand before having to post here, but I just couldn't figure it out. So my friends Mac's hard drive crashed and she didn't back up anything so she lost all her music. I told her that technically she could still pull her music off of her iPhone 4. I was able to do it once but it was with a Windows based computer and a different iPod maybe 3-4 years ago. I know iTunes has changed a lot then too. So what I'm asking is how do you access the iPod's hidden files to reach the music folders? On my Mac, I can't seem to even find where the iPod is if I'm not in iTunes. I know you're suppose to enable the iPod as an external hard drive, but in the latest iTunes (iTunes 10) I don't even see the option for that. My last question is if the iPod or iPhone is formatted to a Mac machine, is it still possible to be able to access the hidden files on a windows based computer? (Windows 7 or Vista) I found some people talking about certain apps I could download that would do it, but those apps usually can't locate my iPod Touch. Thanks for the help!