Before christmas my Fiancée was in bed with her iPhone 5 on charge in the bed with her as she has done for many years (no bed side table on her side). In the night she was awoken by a sharp pain to her arm that made her jump and she was in a lot of pain. She noticed that her iPhone was unplugged, thought she had a nightmare about being abducted by aliens and went back to sleep. In the morning she had this on her arm (rubbish picture, i know) I took a look at the lightning connection on the USB and one of the pins was black and it didn't work anymore. I don't have the USB anymore because i got it replaced by my local Apple store who was as stunned by the situation as us. Obviously, we're not after any sort of compensation. We just want to let Apple know that somehow this happened. So 1)Whats the best point of contact? 2)Is this normal and apple wont care? 3)Are we just being stupid about the whole thing?