HP C4400 printer reset issues

Discussion in 'Mac Basics and Help' started by robob, Nov 15, 2012.

  1. macrumors newbie

    Joined:
    Nov 15, 2012
    #1
    I have a iMac using Mac OS X 10.6.

    I reset my HP C4400 printer in the Print & Fax directory of System Preferences, because it was showing as offline and i thought this might solve the problem. When i went back to try and add the printer again it doesn`t show up anywhere. I tried uninstalling and reinstalling the latest Hp drivers and software, i also did the usual mac maintenance, but my mac still doesn`t recognize it.

    Any suggestions?
     
  2. macrumors 6502

    Knoodles

    Joined:
    Feb 2, 2003
    Location:
    Gone to the Beach
    #2
    Power cycle the printer.
    Power cycle the Mac.
    Try a different USB cable.
    Try a different USB port.
     
  3. macrumors 68040

    Joined:
    Oct 9, 2008
    #3
    Is your printer set up through USB or as a network/Wi-Fi printer? If the printer isn't recognized through USB-connection, you may either have a bad port on the Mac, need to replace the USB cable itself, or the printer has given up the ghost. If it's a network printer, do you know if its Bonjour-compatible? If not, you may need to add it by IP address. You can usually pull the IP of the printer somewhere in the menus or by printing a configuration page.

    Mac OS X supports Internet Printing Protocol (IPP), Line Printer Daemon (LPD), and HP JetDirect (Socket). You can try each in succession, but make sure that OS X doesn't use the Generic PostScript Printer driver, it should be matched with the HP C4400 series. You can manually select the driver by clicking the drop-down and choosing Select Printer Software and filtering the available results. If you can't find your particular model in the list, try downloading the latest drivers from HP's website.
     
  4. thread starter macrumors newbie

    Joined:
    Nov 15, 2012
    #4
    Problem solved!

    Replaced the cable and all is fine now. Thanks for your help guys!
     

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