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I can't buy music in iTunes, need some help.

Discussion in 'Mac Applications and Mac App Store' started by cr2sh, Jun 6, 2004.

  1. macrumors 68030


    Running 10.3.4 on a 1GHz / 1GB 17" Powerbook, iTunes version v4.5 (31)... when I try to purchase music (any music) in the iTunes Music Store I get an "Unknown Error 11503." Check out the screen grab below..

    I've downloaded the iTunes installer a number of times, ran it... I always get the same error. Am I missing something?

    Has anyone had a similar problem or can anyone recommend a solution?

    Attached Files:

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  2. macrumors 68000


    I did a web search, but didn't find any answers to your question. The most helpful comment was found here. So it seems that you should contact Apple.
  3. macrumors member


    I've gotten this message before, I just quit and tried again later and it worked fine.
  4. macrumors 68030


    Problem solved. Thanks.

    The error has to do with my AOL account. I used my AOL id to login to iTunes originally, it was the basis for my account, I had all but forgotten this. I recently dropped the AOL account.. which apparently negates my iTunes account of similar name.

    I just created a new account... works fine.

    The interesting thing is, I couldn't even download the "Free Song of the week."

    Oh well... that's a lot better!
  5. macrumors 601

    I have a question. What happens to music that you've bought under your AOL id? Can you authorize your iTunes with your old account simultaneously with your new account?

    Am I missing something?
  6. macrumors 68030


    The songs that I purchased under that account seem to work fine... my guess is that when my AOL account was deactivated - the link between my credit card (through AOL) to Apple's wallet, also was. I don't know really, that's just a guess... but after logging out and creating a new account it works fine.

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