I can't buy music in iTunes, need some help.

Discussion in 'Mac Apps and Mac App Store' started by cr2sh, Jun 6, 2004.

  1. cr2sh
    Expand Collapse
    macrumors 68030

    cr2sh

    Joined:
    May 28, 2002
    Location:
    downtown
    #1
    Running 10.3.4 on a 1GHz / 1GB 17" Powerbook, iTunes version v4.5 (31)... when I try to purchase music (any music) in the iTunes Music Store I get an "Unknown Error 11503." Check out the screen grab below..

    I've downloaded the iTunes installer a number of times, ran it... I always get the same error. Am I missing something?

    Has anyone had a similar problem or can anyone recommend a solution?
    Thanks.
     

    Attached Files:

    • x.jpg
      x.jpg
      File size:
      52.1 KB
      Views:
      39
  2. Veldek
    Expand Collapse
    macrumors 68000

    Veldek

    Joined:
    Mar 29, 2003
    Location:
    Germany
    #2
    I did a web search, but didn't find any answers to your question. The most helpful comment was found here. So it seems that you should contact Apple.
     
  3. aStabell
    Expand Collapse
    macrumors member

    aStabell

    Joined:
    Jan 1, 2004
    #3
    I've gotten this message before, I just quit and tried again later and it worked fine.
     
  4. cr2sh
    Expand Collapse
    thread starter macrumors 68030

    cr2sh

    Joined:
    May 28, 2002
    Location:
    downtown
    #4
    Problem solved. Thanks.

    The error has to do with my AOL account. I used my AOL id to login to iTunes originally, it was the basis for my account, I had all but forgotten this. I recently dropped the AOL account.. which apparently negates my iTunes account of similar name.

    I just created a new account... works fine.

    The interesting thing is, I couldn't even download the "Free Song of the week."

    Oh well... that's a lot better!
     
  5. ftaok
    Expand Collapse
    macrumors 601

    ftaok

    Joined:
    Jan 23, 2002
    Location:
    East Coast
    #5
    I have a question. What happens to music that you've bought under your AOL id? Can you authorize your iTunes with your old account simultaneously with your new account?

    Am I missing something?
     
  6. cr2sh
    Expand Collapse
    thread starter macrumors 68030

    cr2sh

    Joined:
    May 28, 2002
    Location:
    downtown
    #6
    The songs that I purchased under that account seem to work fine... my guess is that when my AOL account was deactivated - the link between my credit card (through AOL) to Apple's wallet, also was. I don't know really, that's just a guess... but after logging out and creating a new account it works fine.
     

Share This Page