I couldn't turn on my MBA for over 40 minutes, what happened?

Discussion in 'MacBook Air' started by Zoranius, Sep 28, 2013.

  1. macrumors newbie

    Sep 28, 2013
    So I was browsing the internet and my MBA 2013' died. The screen turned black and I couldn't turn it off or on for over 40 minutes. I have no clue what happened and why it did what it did but I'm worried. Does anyone have any idea why it happened? My MBA is about a month old and I got it from school.
  2. macrumors 68040

    Dec 17, 2009
    Were you running on battery when it died? Then plugged it into the wall? I had this problem once where I ran the battery down in my 2009 MacBook Pro and until it charged up to a certain point it wouldn't let me turn it back on. Just a thought....
  3. macrumors 68030


    Nov 23, 2012
    ^^^^That's the most plausible explanation - But 40 mins. is an awfully long time:eek:

  4. macrumors 601

    Aug 27, 2012
    Must be solar flare! :D

    Did it feel very warm at the time?
  5. thread starter macrumors newbie

    Sep 28, 2013
    I was just browsing like normal and then my Macbook turned black. I tried to press every button on it but nothing worked. I plugged my charger into the macbook and it worked fine, but I wasn't able to turn it on while it charged. I waited 40 minutes and it turned on and had 97 % battery. I don't think it had low battery though before it died..

    It didn't turn on for at least 20 minutes so I was scared and decided to try again after 40 minutes and it worked.

  6. macrumors 65816

    May 1, 2009
    was it too hot?
    was it too cold?

    when it turned back on did it boot up or come back from sleep/hibernation?

    did you hear a "click" when it turned off?
    or when you say it "turned black" does that mean just the screen turned off or the whole machine did?

    you got it from school - meaning you bought it from your school bookstore or it was issued to you?
    in other words are you eligible to take it to an apple store?
    is it actually only a month old?
  7. thread starter macrumors newbie

    Sep 28, 2013

    No, it was normal. It was a little bit warm but not hot or cold in any way. My window was open though, maybe that's the problem?

    Hm.. I know that once it died I tried to shut it off or turn it on, so when it started it was like it had been completely shut off the whole time.

    I don't remember hearing any particular sounds. It just turned black and that's it.

    Our school gave it to us. I don't know how old it is but I am the first student ever to use it so it's brand new for me. The school had to put programs like Keynote etc on it first before we got it though.
  8. macrumors 65816

    May 1, 2009
    is it still doing it?
    if so, tomorrow, bring it to your school's IT guy and he can fix it or send it to apple.
  9. thread starter macrumors newbie

    Sep 28, 2013
    It hasn't done it since then.
  10. macrumors 65816

    Jul 6, 2007
    Run a hardware diagnostic (I believe hold the 'D' key during startup?).
  11. thread starter macrumors newbie

    Sep 28, 2013
  12. macrumors 65816

    May 1, 2009
    ? to get a diagnostic report of your hardware
  13. macrumors newbie

    Oct 28, 2011
    Maybe you reduced your screen brightness (on your keyboard) to zero by accident?
    Happened to me a few times. It looked like the display died since it didn't response to anything I tried until I tried increasing brightness on the keyboard.
  14. macrumors regular

    Jan 23, 2013
    United Kingdom
    It will give you a diagnostic report of your macbook air's hardware to make sure everything is correct and running how it should, if it isn't it will tell you and you can then take it Apple and tell you what the diagnostics report said, even though they would probably run another one.

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