...and i couldn't be happier about it. i do a little sys admin stuff on the side. in may, a friend working at a small business (3 PCs) recommended me to the owner. i told her my rate, she approved, and i had a look at the machines (there were a variety of symptoms). two of the machines were badly infected (no anti-virus installed, everyone using the admin account). i bought two copies of Norton AV, couldn't get them to install, recommended new machines (cheaper than me fixing those two very old ones, plus the install CDs were long gone). i never got the go-ahead to repair or replace them. i did some other things, too, like phone support and some networking. at the end of may, i submitted my invoice for hours worked and for the Norton copies. guess what -- it got ignored. cut to today, when i demanded my invoice be paid. very unprofessionally -- in front of customers -- she complained the PCs were "still slow," that the invoice i handed to her (she lost my first one) was $200 higher than the other (it wasn't, it was a photocopy of the original) and all but accused me of stealing some ethernet cables (not only did i not, but i'm stuck w/ two that i bought but never gave to her because they had more than they told me they did). finally, she teased me w/ how much more work there was to do, then told me i was too expensive. this actually made me happy, 'cuz i was going to cash the check and drop her as a client anyway. all i said was, "okay." i made a mad dash to her bank to cash the check, fearing she was going to put a stop payment on it. but i got the cash! woo-hoo! who wants sushi?