I have Crooked iMac. Do you?

Discussion in 'Macintosh Computers' started by Balin64, Jan 7, 2004.

  1. Balin64 macrumors 6502a

    Balin64

    Joined:
    Jul 23, 2002
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    In a Mauve Dream
    #1
    Boys and girls:

    My beloved 17" iMac has developed a slight balance problem: The right of the display is a little lower than the left side. I mean, I looked at it from an angle I normally do not and BAM! I saw it! I measured it, and it's about 3cm off-balance. Now that I know, I can see nothing else! Arggh! Anyone else's iMac screen the same? What do you guys think about buying a spanner tool and trying to tighten up the arm joints? It is only 6 months old, so I hate that this happened: I've always been very careful too. I've got a crooked Mac.:(
     
  2. MacBandit macrumors 604

    MacBandit

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    #2
    3cm? You didn't notice that? That's well over an inch in difference.

    I would get on the horn with Apple since it's still covered. Don't try to fix it yourself because if you break it then it's your problem not theirs.
     
  3. lbodnar macrumors regular

    Joined:
    Jan 5, 2004
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    UK
    #3
    Same thing with 15" iMac - left side is lower. Joints are tight but still the arm is loose. I have stuck some thick paper in a slot and it is OK at the moment.

    One thing: If the whole thing is so symmetrical, why it wants to rotate to the left with quite a force? Could there be a spring inside that got displaced to one side?
     
  4. RandomDeadHead macrumors 6502

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    fennario
    #4
    Completely normal.

    I have two first gen 700mhz g4 iMacs. Both of them lean to a varying degree.

    Also, both of the monitors wobble slightly and the necks pop when lifting the screens. But nothing to worry about, mine are used in my office and are lifted up and down constantly five days a week, and the wobbling nor the poping are getting any worse.
     
  5. Chappers macrumors 68020

    Chappers

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    #5
    Maybe normal but not acceptable in my opinion. Its still under warranty - take it back.

    Macs are premium products not Dells.
     
  6. Balin64 thread starter macrumors 6502a

    Balin64

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    Jul 23, 2002
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    #6
    Thanks for the Replies

    MacBandit: I measured again by taking thge screen all the way down: it is closer to 2cm, but still very noticeable.

    I've noticed display iMacs at Apple stores are crooked, but I attributed that to them being handled so much by costumers. I don't even adjust the screen much. Ibodnar: what slot are you referring to? On the arm? On the base?

    Do you guys think Apple will actually adjust this for me? They might say it is normal. Anyway, it does not hurt to call and find out. Thanks for the advice.
     
  7. milzay macrumors member

    Joined:
    Dec 31, 2003
    #7
    Mines very very slightly crooked, but hardly anything. IO was worried about the screen goin crooked, but it seems to be doing OK. Take yours back, like some one else said (sorry for no name) it isnt a Dell.
     
  8. Dont Hurt Me macrumors 603

    Dont Hurt Me

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    #8
    They all are like this, nothing you can do but live in this imperfect world. sorry.
     
  9. cubist macrumors 68020

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    Muncie, Indiana
    #9
    There's no setscrew or anything to rotate the screen? That's an odd design.
     
  10. rainman::|:| macrumors 603

    rainman::|:|

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    #10
    uhh... all LCD iMac displays are crooked? to this degree? Well, there goes me buying one, that's really unacceptable. I've never noticed it on any model i've used...

    Of course, they never claimed that it would be totally level, which is i suppose their defense. Still, I'd be upset if i spent a couple grand on a crooked display.

    paul
     
  11. Dont Hurt Me macrumors 603

    Dont Hurt Me

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    #11
    Even when they were first released MacAddict magazine noticed this. you have to look for it to notice it.
     
  12. 512ke macrumors 6502a

    512ke

    Joined:
    Sep 10, 2003
    #12
    Imperfect but not crooked

    The way I look at it is...to love something is to embrace its (functional) imperfections. My imac's screen is slightly tilted. The speakers crackle slightly when they should be silent. No biggie. It continues to be a great box. "Crooked" sounds so pejorative, like it's a crook. I prefer...imperfect. What in this world isn't, no?
     
  13. iMeowbot macrumors G3

    iMeowbot

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    Aug 30, 2003
    #13
    There are four screws hiding inside the display for adjusting this, but it's not really a DIY thing.
     
  14. MacBandit macrumors 604

    MacBandit

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    #14
    Re: Thanks for the Replies

    2cm is still a lot. If it were 5-10mm I might see how you wouldn't have noticed and how someone might shrug it off but 2cm? That's a 24 degree tilt in your monitor.

    I would most definitely call Apple.
     
  15. Balin64 thread starter macrumors 6502a

    Balin64

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    #15
    Maybe Good News!

    First of all: I apologize for saying "crooked": just a tongue-in-cheek play on words since I was so bummed to notice my display was imperfect. I should have said "tilted."

    Which is what I said to the guy who answered my call at my local Apple Retail Store in Southdale Mall outside Minneapolis. He said that cosmetic imperfections like that are not "normally" covered under warranty, but that if I was unhappy with the imperfection to bring it in, and they would do their best to straighten the display on site. Now that's cool. So if you are near an Apple Retail store, take it in and hopefully you will be helped by an understanding Apple sales guy/girl.

    MacBandit: The reason I did not notice the gradual tilt is because when I first got the iMac, it was set up all by itself in a marble table; but that was not convenient, so I moved it to my bigger and very crowded desk. It was not until I moved the desk to clean up cables behind it and saw the iMac from behind that I saw the tilt. I should have kept the iMac in an uncluttered desk as it so richly deserves, not sorrounded by all kind of stuff.

    Thanks for suggesting to call Apple: I honestly thought they would kind of say "deal with it." I'm glad I bought an Apple product.
     
  16. Skilz34 macrumors member

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    Oct 8, 2003
  17. DavidFDM macrumors regular

    Joined:
    Jan 26, 2002
    Location:
    Maine, USA
    #17
    You may want to check if your floor/desk is level. My house was built in 1901 and no floors is all that level and there are very few right angles. In my dining room, my 20" iMac looks "crooked" in the home office and bedroom its fine.

    For what it's worth,

    David
     
  18. Calliander macrumors member

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    Jan 7, 2004
    Location:
    Long Beach, CA
    #18
    Re: Maybe Good News!

    Apple should not be unreasonable about this instance, depending on how old your machine is. As long as it is still within your warranty/AppleCare period, 3 centimeters is beyond the acceptable tilt of the display. It should be a few millimeters at most to be considered normal.

    I hope that they fixed your machine for you satisfactorily. :)
     

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