I need sage-like Nano Help!

Discussion in 'iPod' started by Theview1, Jul 16, 2006.

  1. macrumors newbie

    Joined:
    Jul 16, 2006
    #1
    I have a 2gb Nano that runs w/ Windows. When I tried to update it w/ the 6/28/2006 update it ran as normal, but then something went wrong. Now iTunes & the iPod Updater won't detect my ipod.

    It shows up in my my computer list as an extra drive. The iPod itself seems fine, but my songs vanished from it. When I go into the settings of the iPod & select "About" the name I gave it has changed to IPOD_C~1. It list no songs on the iPod, but of my 2gb only 124mb are free. That's exactly how much was free when my songs were present. Also it shows that its been updated to version 1.2

    I have tried the 5 R's and nothing phases it. The iPod operates fine w/ all the menus working as normal, but I can't get iTunes or the updater to detect it so I can use the updater to restore it.

    I should add that I have only had this nano since June & it has had no problems at all. I'll so have 2 pcs w/ iTunes on them and I've tested it on both w/ the same results.

    Any advice or ideas of things to try? Please offer suggestions, I'd appreciate it.
     
  2. macrumors 603

    iSaint

    Joined:
    May 26, 2004
    Location:
    South Mississippi y'all, near the water!
    #2
    Well, you're still under AppleCare, so reporting it on the support site is one option. Their turnaround response is great!

    Also, in the 5 R's, I assume you completely Restored the iPod and tried to reload your iTunes Library?
     
  3. macrumors member

    happy.buddha

    Joined:
    Jul 18, 2005
    Location:
    New Hampshire
    #3
    I would suggest rebooting the PC and then see if iTunes recognizes it, if it doesn't do a system restore on the PC back to a time when it was recognized and see if this helps, if that doesn't I'd actually suggest completely reformatting the iPod and starting over from scratch with it.
     
  4. thread starter macrumors newbie

    Joined:
    Jul 16, 2006
    #4
    Thanks for the suggestions. I actually did some reading on the Apple forums and it turns out this is happening to every windows Nano that runs that update. To resolve it I reformatted it using the disk management tool in the computer management screen. The the iPod updater actually will recognize it again & allow you to restore it. It works perfectly once again. I think its pretty crappy that problems topics are posted all over the Apple forums since the update came out and Apple hasn't corrected the problem w/ the update. Oh well, at least its fixed and at least it wasn't something I did wrong.
     
  5. thread starter macrumors newbie

    Joined:
    Jul 16, 2006
    #5
  6. macrumors 68000

    MattyMac

    Joined:
    Oct 6, 2005
    Location:
    NJ/NYC
    #6
    Glad everything worked out...and thanks for posting the future help for all those other windows users.
     

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