I just got my new iPod in the mail today, and I plugged it in via USB to my PC and the iPod update software saw it, so I clicked up upgrade to update the firmware. It said it would format the iPod, etc... 99% of the way done it froze, and my ipod had the little check box icon on the screen and said okay to disconnect. I left it for over an hour and still it didn't finish. I took it off the craddle and it was frozen, nada. I did a reset to the iPod and now it just turns on and shows an Apple logo, shows an image of the connector with an arrow... then shuts off... windows doesn't see it, nada... anyone have any advice, or is my iPod screwed?