I think I made a mistake :)

Discussion in 'MacBook Pro' started by edwardlanti, Dec 10, 2006.

  1. edwardlanti macrumors regular

    Joined:
    Jan 14, 2005
    Location:
    new york city
    #1
    I Bought a brand new Macbook Pro 2.33 Ghz with a Glossy Screen but it came out faulty, the battery never wanted to charge. I took it to the apple store and they offer to replace with a brand new right there but they didnt have a glossy screen available so I took the matte screen. Now that I have it for like 2 weeks, I dont like the screen at all, my eyes hurt after I am using the laptop for a while. Do you think If I call apple, they could replace it with another glossy screen?
     
  2. psychofreak Retired

    psychofreak

    Joined:
    May 16, 2006
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    London
    #2
    Sorry, I have no idea.

    First thing first though, change your signature to suit your screen.
     
  3. edwardlanti thread starter macrumors regular

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    #3
    LOL I forgot about that lol
     
  4. NYmacAttack macrumors 6502

    NYmacAttack

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    Dec 8, 2005
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    NY
    #4
    Doesn't hurt to give them a call and ask nicely. :)
     
  5. tjcampbell macrumors 6502a

    tjcampbell

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    Vancouver
    #5
    I think that as long as you are under the fourteen days it wont be a problem. If it's a few beyond that then it may be trickier, but still likely doable.

    Best to ya, Tom
     
  6. nospleen macrumors 68000

    nospleen

    Joined:
    Dec 8, 2002
    Location:
    Texas
    #6
    Without a restocking fee, I would doubt it. But, the only thing that may save you is that the first one was defective.
     
  7. iBorg20181 macrumors 6502

    iBorg20181

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    Location:
    Minneapolis, MN
    #7
    I'd use the argument that the Apple store gave you a matte replacement when you wanted glossy, like your original purchase. "Clerk error."

    Good luck!

    iBorg
     
  8. ero87 macrumors 65816

    ero87

    Joined:
    Jan 17, 2006
    Location:
    New York City
    #8
    i'm surprised you like glossy better! make sure you're don't just dislike matte because it's different, i find glossy to be tacky and impractical.
     
  9. iBorg20181 macrumors 6502

    iBorg20181

    Joined:
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    Location:
    Minneapolis, MN
    #9
    And I find matte to be washed-out and dull.

    This is a "Chevy vs. Ford truck" issue - there's no "right" or "wrong" - it's personal choice. Whichever makes you happier, it's all good, ... and Mac!

    :D

    iBorg
     
  10. ero87 macrumors 65816

    ero87

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    #10
    come on, you gotta go with chevy! Haven't you seen the commercials? chevy helped us recover from Katrina and 9/11. and rosa parks.
     
  11. dmw007 macrumors G4

    dmw007

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    Working for MI-6
    #11
    No it does not, especially if you ask nicely. :)

    I agree, the whole "the original computer being defective thing" should help the OP out here. :)
     
  12. edwardlanti thread starter macrumors regular

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    Jan 14, 2005
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    #12
    Yeah I am already passed the 14 days. So you guys think I should call them and ask nicely huh?...I am going to try tomorrow and see what I can work out.. I used to have a powerbook a while back but I dont remember my eyes bothering me after I used it for a while. At first I thought it just me being picky so I asked my father cause he uses the laptop almost everyday and he told yes that his eyes bother him after the staring at the screen for a while.
     
  13. YS2003 macrumors 68020

    YS2003

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    #13
    Have you found out why the screen bothers your eyes? Is it the brightness? Or, is it something else?
     
  14. tjcampbell macrumors 6502a

    tjcampbell

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    Location:
    Vancouver
    #14
    As someone else mentioned a good route is Clerk Error, you can also mention that you felt pressured to take the other machine and you were made to believe that there was barely a difference.

    If the machine is in pristine condition and it isn't too long since you did the previous exchange (you said it was over fourteen days, but I'm assuming it's under a month) then I think that if you present any of these arguments politely that you will stand a good chance.

    If it really is that tough on your eyes, then get a note from an optician to back up your case and then on top of that throw in those words "pressured, clerk error, made to believe". Best to ya, Tommy
     
  15. reflex macrumors 6502a

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    May 19, 2002
    #15
    If the screen hurts your eyes, maybe it's just too bright? Have you tried dimming it?
     
  16. edwardlanti thread starter macrumors regular

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    #16
    hey guys just an update..I just called the applestore and they told me it is fine and they'll replace back with a glossy screen cause they have it in stock. I am going to go in a few hours to exchange it and I'll let you guys know how the screen looks. Thanks for the help
     
  17. edwardlanti thread starter macrumors regular

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    #17
    Hey Guys I went to the apple store and they exchange it for me and gave me a Brand New one with the glossy screen But I think I am going to decide to sell it instead and I am not going to even open it. If any of you guys are interested in buying it just send me a private message. Thanks all for the help
     
  18. Max Payne macrumors 6502a

    Joined:
    Oct 27, 2006
    Location:
    Brisbane, Australia
    #18
    You are pathetic. I hope someone find a cure for your lameness. Your actions are the reason why we get expensive Macs. :mad:

    And people critisize Apple for ignoring their requests. :mad:
     
  19. edwardlanti thread starter macrumors regular

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    Jan 14, 2005
    Location:
    new york city
    #19

    Excuse me, How am I am pathetic? The only reason I am selling is because I have decided to go for a 24" IMac ok?...The only reason I exchange the first laptop was because it came defective, so I had to take a matte screen cause there wasnt no glossy screen available. Is not my fault apple is using some crap LCD for the matte screen. So before you call me pathetic, you should see my situation first.
     
  20. Karpfish macrumors 6502a

    Karpfish

    Joined:
    Sep 24, 2006
    #20
    Why not return it bud?
    I never understadn people that sell things unopened when they still can return it .
     
  21. R.Youden macrumors 68020

    R.Youden

    Joined:
    Apr 1, 2005
    #21
    edwardlanti

    I don't understand why that guy has called you pathetic! You own the Laptop so you are allowed to do what ever you want to. I think it was only right for Apple to replace the machine and if you want to sell it you can. I only wish I could afford it!

    Good luck with your new iMac.
     
  22. edwardlanti thread starter macrumors regular

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    new york city
    #22
    I cant return it cause it has been like 3 weeks already. they only decided to exchange it, I asked for a refund but they said no
     

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