Apple provides a solution for the freeze problem affecting so many single G5 1.8 users (see www.G5freeze.com). I know there have been a few threads about this, but it isn't getting anywhere near the attention it should. Apple has recently acknowledged this problem, but that's not good enough. It is taking ridiculously long. With the time it has taken to address this, these affected folks should have had replacements with the next model up. That would be good support. For the record, I do not have an affected device. Within my family, we have three G4 Powerbooks and a G5 PM not affected by this issue. Nevertheless, it could have been us. I can't believe a suit has been filed over iPods scratching while these customers who have spent more and have a more legitimate problem sit and wait.