My wife's video unit on her logic board has fried again. They replace the whole thing since the component is integrated into the board itself. This is the FIFTH one to go. So she will need a SIXTH logic board replacement. Each time Apple replaces the unit for free (by shipping it someplace for a few days), but they refuse to replace the laptop. Well, I was told by about the 4th time we would get a replacement only to find out that their policy is never to replace it. I was told this by tier-2. We didn't buy AppleCare with that thing. If we would have paid the $300 or so, I was told Apple would have REPLACED the whole iBook, with a new model, a long, long time ago. But since we didn't, we have to go this process of giving them the iBook, they ship it away, fix it, then ship it back. Ad naseum? Yes its our fault, but no laptop should need this many board replacements, ever. So I ask you, shouldn't Apple at some point realize that this iBook is a lemon and replace it out of good faith? Shouldn't they allow us to buy AppleCare for this thing so we did get a new one? I mean, come on... this is disgusting Customer Relations. If we don't get a new iBook this time around, my wife is simply going to get a PC laptop.