Okay so I've searched all around the internet and can't find anything so hoping someone can help me. Last week I noticed that when I tried to shutdown my computer the main screen would go blank and then that little spinning thingy in the middle would start spinning, but then it freezes up and just keeps spinning and never shuts down completely. So I have to shutdown manually by holding the power button down. I thought no big deal, I just won't shut it down very often. Now the new problem is it won't restart either. Same thing happens where the screen goes blank and the spinning thingy keeps going. So today I downloaded and installed the new Safari and to finish installing it, it says the computer has to be restarted. However with the computer not restarting on its own, the software can never fully install. What do I do? I tried resetting the PMU but that didn't do anything but change my date and time back to 1969. Any help would be much appreciated.