My friend has a 700mhz 14" iBook (about two years old) that I sold him. It's worked great up until recently. Now what's happening is when I turn it on, I hear the chime, and then it just shows a blank grey screen. If I let it sit for long enough (about 5 minutes), it'll show an icon of a folder with a flashing "?" inside of it. I can't boot to an OS on the hard drive, and I also can't boot to a CD by holding in the "C" button. Now, this iBook does have a serial number that qualifies for that logic board replacement program, however according to the Apple technician I talked to, the replacement program only covers iBooks experiencing problems with video, which this computer doesn't seem to be doing. The thing that gets me is that on Apple's "Repair Program FAQ Page," one of the symptoms listed is: "Computer starts up to blank screen." The tech I talked to was not very helpful and really seemed like he couldn't care less. I don't have the original Hardware Test CD, and he kept telling me that he couldn't help me unless I had it...he didn't seem to understand that even if I did have the CD, I wouldn't have been able to boot to it anyway. The computer won't boot to ANY CDs. So, what should I do next? Has anyone else experienced this problem, and do you have any suggestions on things I could try? Or should I just call back and talk to someone else?