iBook won't connect to web service...

Discussion in 'Macintosh Computers' started by iSaint, Aug 19, 2004.

  1. iSaint macrumors 603

    iSaint

    Joined:
    May 26, 2004
    Location:
    South Mississippi y'all, near the water!
    #1
    ...even though my ISP sees the cable modem and the Airport Express AND I verified that the IP address used by the computer to access the internet was the one he saw. I have been on the internet through the cable modem for the first ten days of switchership, but i just received an Airport Express, and the iBook can't get out on the web through its connection.

    The error message I get on Safari is "cannot find server" AIM or Entourage won't connect, either (obviously).

    I have been through some of the Apple site tips for this to no avail. My ISP is CableOne. I added the DNS server IP at the suggestion of the Apple site and that didn't help either.

    There is a great wireless connection to the Airport express, so everyone's reading each other there's just something holding the iBook back.

    thanks
     
  2. iSaint thread starter macrumors 603

    iSaint

    Joined:
    May 26, 2004
    Location:
    South Mississippi y'all, near the water!
    #2
    ok, I can't believe no one could help on this awesome forum.

    I called Apple...very helpful, no waits on the education support site.

    Hard reset on Airport Express - unplug > hold reset button down continuously while replugging and hold down until you get four green light flashes then back to yellow > wait 45 secs for a reset > do a new install of Airport Express using AE Assistant

    ...and she works!

    I'm sitting on my front porch in the cool of the evening breeze!

    peace out
     

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