iCloud backup problem

Discussion in 'Apple Music, iCloud and Apple Services' started by selekta, Oct 13, 2011.

  1. macrumors newbie

    Joined:
    Oct 13, 2011
    #1
    Hi

    I'm having some problems with backing up to iCloud from my iPad. When I first installed iOS5 today and setup iCloud, I used my iTunes account sign in. It synced with iCloud and performed a backup properly.

    Unfortunately I then realised that I should be using my old MobileMe account, which I successfully copied across to iCloud and setup on my iPhone. I went in and deleted my iTunes account details from the iCloud settings, and entered in the new account details. This seemed to verify correctly, and I am able to view contacts, calendars etc. stored on iCloud and save documents to iCloud from goodreader.

    However when I try to switch on iCloud backup, it displays the error message 'There was a problem enabling iCloud backup'. I have tried multiple times over a number of hours, and on several different wireless networks to no avail.

    Does anyone have any ideas where I might be going wrong?

    Thanks, Pete
     
  2. macrumors 6502

    Joined:
    Aug 25, 2011
    #2
    I'm having problem - however using my Apple ID
     
  3. macrumors newbie

    Joined:
    Oct 13, 2011
    #3
    Resolution

    I had the same issue. The solution is to choose back up to iCloud through iTunes on your pc/mac instead of to computer. This will force the setting through whe your iPad/phone is connected. The back up doesn't seem to work at the moment though. Congestion issues I presume.
     
  4. macrumors 65816

    Joined:
    Aug 9, 2008
    #4
    My iPad worked and backed up when I switched to iCloud at work today (faster connection than at home for first backup). I can now backup here. But my iPhone gets the message others are getting. Can't connect to iTunes to switch it until I get home.
     

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