iCloud User name or password is incorrect

Discussion in 'iOS 5 and earlier' started by designjohn, Oct 13, 2011.

  1. macrumors newbie

    Joined:
    Jun 23, 2009
    #1
    Hi,

    Is anyone else having the following problem?...

    Both my macs upgraded to 10.7.2
    iPad and iPhone updated to iOS 5

    Mobile me switched to iCloud online without any problems.

    Email, calendars and contacts working fine and seem to be syncing between devices.

    However, trying to enter my iCloud username and password (old .me address and password) into iCloud on iPhone or iPad in order to sync Pages and Numbers documents causes the system setting to crash with the warning "iCloud User name or password is incorrect" see screen shot.

    Not only doesn't it accept the password, but it causes system setting to freeze permanently.
     

    Attached Files:

  2. macrumors regular

    Joined:
    Jun 7, 2011
    #2
    I am having the same problem....

    I am getting error message on my phone and on my mail program on my mac. I know I am entering the right password.
     
  3. macrumors 68020

    peskaa

    Joined:
    Mar 13, 2008
    Location:
    London, UK
    #3
    Apparently the iCloud email servers have fallen over.
     
  4. macrumors member

    Joined:
    Jun 23, 2008
    #4
  5. macrumors newbie

    Joined:
    Apr 18, 2010
    #5
    Crossed Accounts

    I'm having a similar problem. My Mac and iPad are set up on my mac.com account and the iPhone grabbed onto the me.com account during setup. When I attempt to enable mail in iCloud on the Mac and iPad, it asks me to create an email account, in which case the me.com email address is "already in use" and I'm certainly not going to create another one. When I turned mail on in the iPhone, it came on just fine. This is really hurting my head. I know Apple isn't going to merge those accounts, but things like Reminders aren't being shared like they should. The frustrating part is, I didn't do this. "IT JUST HAPPENED" during the setup.
     
  6. macrumors newbie

    Joined:
    Aug 22, 2008
    #6
    iCloud User Name or Password is Incorrect

    When trying to enter my correct Apple ID and password multiple times - that I am 100% sure is correct - because I use it every day and have successfully connected other devices to iCloud - it pops up the following message:

    iCloud
    User Name or Password is Incorrect

    It will not let me click the "OK" button to make the message disappear. Every time I open the "settings" there is the error message that will never go away.

    So, I have to totally shut down the iPad and try again - only to get the same error message that won't go away....again and again.

    What do I do?
     
  7. macrumors newbie

    Joined:
    Aug 22, 2008
    #7
    Here is the solution

    The solution for the iCloud incorrect user name or password error is this:

    On you iPad or iphone

    1. Settings
    2. Mail, Contacts, Calendars
    3. Delete your existing email account (by clicking on the existing email address and then clicking to delete it).
    4. Go back to Settings > iCloud.
    5. Add your iCloud account.

    Worked for me right away after two days of frustrating attempts.
     
  8. macrumors member

    Joined:
    Oct 23, 2011
    Location:
    Indonesia
    #8
    Thank you very much :D

    got frustated also for almost 1 week and solved it


    ---
    I am here: http://maps.google.com/maps?ll=-6.301325,106.682485
     

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