I'm going to try to exchange my black iPhone 5 for another iPhone 5.

Discussion in 'iPhone' started by FooArk, Mar 8, 2013.

  1. macrumors 6502

    Joined:
    Mar 16, 2011
    #1
    Going to go to Apple Store in NYC and complain about my power button issue. Then ask them to give me a white iPhone 5 instead.

    I'll be in my suit and tie, looking proper and sophisticated.
     
  2. macrumors regular

    Knockworstface

    Joined:
    Feb 26, 2013
    #2
    Keep us posted as to how everything works out. :D
     
  3. macrumors 603

    cambookpro

    Joined:
    Feb 3, 2010
    Location:
    United Kingdom
    #3
    Tried it, didn't work. But I guess if you don't ask, you don't get!
     
  4. macrumors regular

    Knockworstface

    Joined:
    Feb 26, 2013
    #4
    Why won't apple exchange a black iPhone for a white one? What's the big deal?
     
  5. macrumors 68030

    basesloaded190

    Joined:
    Oct 16, 2007
    Location:
    Wisconsin
    #5
    That's the key.
     
  6. macrumors newbie

    Joined:
    Mar 8, 2013
    #6
    I tried this to get my phone unlocked. Believe it or not, any iPhone 5 is unlockable. The genius has the ability to choose which carrier to lock it to.
     
  7. macrumors 68030

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura
    #7
    Because the part number has to match the product being given to the customer and the product that it is taking back in and putting in that "refurb" box. I'd assume its more an inventory issue but still, the store shouldn't have to suffer because a customer wants a different color. Thats why there is a 30 day return policy.
     
  8. thread starter macrumors 6502

    Joined:
    Mar 16, 2011
    #8
    I ordered day 1. Is this how I get punished?
     
  9. macrumors 68030

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura
    #9
    Please tell me how you are getting punished because you changed your mind? You are having a problem with your phone, they will replace your phone with the same one you have had for 5 months.
     
  10. macrumors 603

    cambookpro

    Joined:
    Feb 3, 2010
    Location:
    United Kingdom
    #10
    "Punished"??

    You bought a black one, and they'll be giving you a brand new black phone that you chose at the beginning anyway.

    It'd be nice to change colour, of course, but I'd MUCH rather have an easy replacement than Apple running out of a certain colour, not having that bit in stock etc...
     
  11. macrumors 6502a

    Joined:
    Mar 30, 2011
    Location:
    NYC
    #11
    Think about how many more genius bar appointments and random complaints there would be (compared to what they already see!) if people knew they could get a different color whenever there is any issue with their device! THAT'S the reason they don't allow this.
     
  12. macrumors 68040

    Joined:
    Aug 8, 2008
    Location:
    Manhattan
    #12
    and what would be the maker of your suit again? White iPhones require Zegna, Black iPhones will settle for $100 street suits. :p
     
  13. macrumors newbie

    Joined:
    Jun 24, 2011
    #13
    Your sense of entitlement is pathetic. I suppose they should upgrade you to 64gb as well?
     
  14. macrumors 601

    Joined:
    Aug 27, 2012
    #14
    Tell ya what, some of u are "high maintenance" no wonder iPhones are so expensive.
     
  15. macrumors 601

    Joined:
    Mar 25, 2009
    Location:
    Lincoln, England
    #15
    Tell them that you have a rare form of colour blindness that makes blacks appear white and whites appear black and you want what you paid for damnit!!
     
  16. macrumors G5

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #16
    Good grief, that is quite a sense of entitlement you have.:rolleyes:
     
  17. macrumors 6502a

    Joined:
    Mar 1, 2008
    Location:
    Rockland/Manhattan/Bay Area
    #17
    just come in wearing sweats.. trust me they love it
     
  18. macrumors 6502

    g0odfr1end102

    Joined:
    Dec 5, 2010
    Location:
    Montreal, Canada
    #18
    Never happened before, won't happen for you, will never happen.

    CKane-the-end-title.jpg
     
  19. macrumors demi-god

    Shrink

    Joined:
    Feb 26, 2011
    Location:
    New England, USA
    #19
    And in the new DSM-V, next to the entry Narcissistic Entitlement, a picture of...
     
  20. macrumors 68040

    Joined:
    Jul 2, 2012
    #20
    Punished? You can buy the color you want and then sell the one you have. That's if the color means that much to you.
     
  21. macrumors 68030

    Joined:
    Oct 21, 2012
    #21
    I've had this argument many a time on MacRumors, and some people have claimed I'm wrong (I'm yet to see any proof of this), but changing the colour of a phone at the genius bar will cause significant inventory issues, and this won't be done. It is possible to do it (they *can* do anything). It's like how they *could* just give you a MacBook if they wanted to. There's nothing stopping them. But they wont.

    The *only* way to change the colour of a phone is with a retail swap, for a phone bought from an Apple store, with the original receipt within the first 30 days. That time limit will only ever be extended under VERY exceptional circumstances, and you would have still have to have bought it from an Apple store.
     
  22. macrumors newbie

    Joined:
    Mar 8, 2013
  23. macrumors 68000

    Joined:
    Oct 26, 2008
    #23
    Yes, you're a genuine victim. Not unlike my grandfather who was a p.o.w.

    I'm going to exchange my iPhone for a paperclip.
     
  24. macrumors 68020

    sviato

    Joined:
    Oct 27, 2010
    Location:
    HR 9038 A
    #24
    I lol'd :D
     
  25. macrumors 68030

    sulpfiction

    Joined:
    Aug 16, 2011
    Location:
    Philadelphia Area
    #25
    Haha...love the "suit & tie" line. Why would that matter even a little bit??? I don't get ur logic. So since u dressed nicely apple will say "oh ok...Go get this guy a different color"? Ur crazy.
     

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