I'm Not Liking iTMS

Discussion in 'iPod' started by zflauaus, May 25, 2005.

  1. zflauaus macrumors 65816

    Joined:
    Nov 19, 2004
    #1
    Ok, this afternoon I was downloading a song on iTunes I was almost done when an error message popped-up saying something about download could not be complete. Well, I just got on, checked for purchased music, and it said the song I didn't have on my computer was already purchased. Is there anything to get it back? Or will I have to re-buy it? Thanks.
     
  2. plasticparadox macrumors 6502

    Joined:
    May 24, 2003
  3. PlaceofDis macrumors Core

    Joined:
    Jan 6, 2004
    #3
    call apple or email them, if possible include the error number
     
  4. realityisterror macrumors 65816

    realityisterror

    Joined:
    Aug 30, 2003
    Location:
    Snellville, GA
    #4
    Yup, email them. It's happened to me before and Apple credited me for the download within 24 hours. :p

    reality
     
  5. zflauaus thread starter macrumors 65816

    Joined:
    Nov 19, 2004
    #5
    Thanks

    Thanks to everyone. I got the download free of charge. Again, thanks.
     
  6. munkle macrumors 68030

    munkle

    Joined:
    Aug 7, 2004
    Location:
    On a jet plane
  7. Maxiseller macrumors 6502a

    Maxiseller

    Joined:
    Jan 11, 2005
    Location:
    Little grey, chilly island.
    #7
    I had the samye problem actually, and they entirely ignored my emails! There was no other way to contact them, so I had to re-purchase! Even the guy on the phone said "I can't help, you will have to email" What a joke!
     
  8. wdlove macrumors P6

    wdlove

    Joined:
    Oct 20, 2002
    #8
    It sounds as though it all depends on the person that you are speaking with. As others have done when that occurs, you should called back. Either that or ask for a supervisor. Above all be firm, but nice.
     

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