iMac hurt after repair...

Discussion in 'Buying Tips and Advice' started by smwatson, Dec 18, 2005.

  1. smwatson macrumors 6502a

    smwatson

    Joined:
    Sep 30, 2005
    Location:
    London, England
    #1
    After receiving my iMac from repair, I couldnt help but notice what a shoddy repair it was. There are several scratches on the foot, and dust trapped behind the plastic casing in the corner. The box is trashed, and everything was covered in polystyrene. AND there is a new pixel stuck on green (a stuck pixel sorry about the poor sentencing). Is there any way to fix the dust behind the plastic (clear plastic) and the stuck pixel??
     
  2. iGary Guest

    iGary

    Joined:
    May 26, 2004
    Location:
    Randy's House
    #2
    This is the iMac in your signature?

    Send it back.
     
  3. starnox macrumors 6502

    Joined:
    Apr 15, 2005
    #3
    If it was repaired by Apple send it back and ask for a new one.
     
  4. smwatson thread starter macrumors 6502a

    smwatson

    Joined:
    Sep 30, 2005
    Location:
    London, England
    #4
    I do not want a new one. ive waited half a month for this one. im not doing more. So back to the question at hand...
     
  5. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #5
    It's either send it back or live with the defects.
    If you want an outright replacement you'll have to call Apple Customer relations and plead you case.
     
  6. YS2003 macrumors 68020

    YS2003

    Joined:
    Dec 24, 2004
    Location:
    Finally I have arrived.....
    #6
    I read countless threads on repair nightmares like this one. I wonder what Apple's repair center is doing at their repair facility. Are they kicking and punching hell out of those Macs which were sent in by the customers? So far, I have not had any need to return my Macs for repairs (thank god) as I am confident once the repair is necessary and performed, the machine is not going to be the same (scratch here, dent there, mis-alinged panels here and there..... you get the picture)
     
  7. Artful Dodger macrumors 68020

    Artful Dodger

    Joined:
    May 28, 2004
    Location:
    In a false sense of reality...My Mind!
    #7
    You paid $1700 plus and don't "really" want to return it even though the repair caused external/stuck pixel damage :rolleyes: Sorry it happened but you really should fight to return it and get a new one, really, it's not like you wanted it to look used.
     
  8. Jovian9 macrumors 68000

    Jovian9

    Joined:
    Feb 19, 2003
    Location:
    Planet Zebes
    #8
    My iMac G4 that I used to have was pretty scratched up when I got it back from having a new disk drive and screen from MacExperience. I dealt with it but only because it was nearly a year old then. Had it been as new as yours I would have been on the phone with customer relations right away.
     
  9. smwatson thread starter macrumors 6502a

    smwatson

    Joined:
    Sep 30, 2005
    Location:
    London, England
    #9
    Great. Nobody answered the question. Is there any way to unstick a stuck pixel? ive tried massaging and the crazyt video thing. Neither of them worked. So im looking for another solution.
     
  10. eva01 macrumors 601

    eva01

    Joined:
    Feb 22, 2005
    Location:
    Gah! Plymouth
    #10
    no there isn't a way to fix it. there's your answer now send it back to apple and get a new one.
     
  11. smwatson thread starter macrumors 6502a

    smwatson

    Joined:
    Sep 30, 2005
    Location:
    London, England
  12. iGary Guest

    iGary

    Joined:
    May 26, 2004
    Location:
    Randy's House
    #12
    My 20-inch ACD with the cat hair was repaired at some electronics joint in NY - an authorized repair center.

    Came back in a box that looked like it was for a DVD player, shoddy packaging....not impressed, but not damaged, either.
     
  13. iGary Guest

    iGary

    Joined:
    May 26, 2004
    Location:
    Randy's House
    #13
    Guess you just solved your problem, then. :rolleyes:
     
  14. duncandeath macrumors member

    duncandeath

    Joined:
    Sep 7, 2005
    #14


    temper temper
     

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