iMac startup trouble

Discussion in 'Mac Basics and Help' started by macdesire, Nov 10, 2005.

  1. macdesire macrumors member

    Joined:
    Apr 26, 2005
    #1
    Just recieved my new iMac 20". All unwrapped and shiny new mmmm. Booo, when I press the power button, all I get is three loud boops and a flashing light below the screen on the bottom right. :confused:
     
  2. p0intblank macrumors 68030

    Joined:
    Sep 20, 2005
    Location:
    New Jersey
    #2
    Whoa... three sounds at boot is a Mac user's worst fear. :( Take it back and get a new one.

    Sorry. :(
     
  3. ~Shard~ macrumors P6

    ~Shard~

    Joined:
    Jun 4, 2003
    Location:
    1123.6536.5321
    #3
    Nothing much you can do about that - take it back and get a new one, that iMac has some serious issues.

    Sorry you had to go through this unfortunate experience - I hope it all gets sorted out for you very quickly so that you can start enjoying your new Mac!
     
  4. iMeowbot macrumors G3

    iMeowbot

    Joined:
    Aug 30, 2003
    #4
    Three beeps is a memory error. You might want to check that it's seated right before going through the whole return routine.
     
  5. macdesire thread starter macrumors member

    Joined:
    Apr 26, 2005
    #5
    thanks - I will vissit apple this weekend

    no extra memory installed yet
     
  6. ~Shard~ macrumors P6

    ~Shard~

    Joined:
    Jun 4, 2003
    Location:
    1123.6536.5321
    #6
    True, but depending how "DIY-adverse" he might be, this might be awkward for him to check. Otherwise, yes, you could pop it open and start poking about with the memory. :)

    Definitely a good suggestion if taking it back is going to ultimately be a bit of a hassle. Try and do as much as you can first, but keep in mind you don't want to void your warranty either.... ;)
     
  7. mms macrumors 6502a

    Joined:
    Oct 8, 2003
    Location:
    CA
    #7
    At least it's DOA, which means that Apple should take care to replace it quickly without asking too many questions.
     
  8. ~Shard~ macrumors P6

    ~Shard~

    Joined:
    Jun 4, 2003
    Location:
    1123.6536.5321
    #8
    Yeah, this is pretty straight forward as far as problems go - not much discussion or investigation required... ;)
     
  9. macdesire thread starter macrumors member

    Joined:
    Apr 26, 2005
    #9
    Thank you for your support

    Apple have agreed to exchange it for a new one ... apparently on its way :)
     
  10. mjstew33 macrumors 601

    mjstew33

    Joined:
    May 29, 2005
    Location:
    Illinois
    #10
    Have fun waiting again. ~Complete torture. Trust me, I know :eek: :eek:
    Apparently, you have no good memory banks. Good luck with your next iMac G5!

    1 beep = no RAM installed
    2 beeps = incompatible RAM types
    3 beeps = no good banks
    4 beeps = no good boot images in the boot ROM (and/or bad sys config block)
    5 beeps = processor is not usable

    In addition to the beeps, on some computers the power LED will flash a corresponding number of times plus one. The LED will repeat the sequence after approximately a 5-second pause. The tones are only played once.​
     

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