iMac Superdrive Not Working

Discussion in 'iMac' started by theapplefreak, Mar 14, 2010.

  1. macrumors regular

    Joined:
    Aug 15, 2008
    #1
    So today, my friend came over, and he gave me a DVD to watch.
    I attempted to insert the DVD into the superdrive, and waited for a while. After that, I realized that it wasn't in all the way, so I pushed it in farther, up to the point where only about 2 cm of the DVD was visible.
    Then I realized that the superdrive wasn't working. I pressed the eject button and nothing happened. I restarted my computer, and I tried everything I know.

    Any help?
    Thanks
     
  2. macrumors Penryn

    Eidorian

    Joined:
    Mar 23, 2005
    Location:
    Cuidad de México
    #2
    Reset your PRAM and SMC. Take al look in Disk Utility and System Profiler. After all that give Apple a call.
     
  3. macrumors 6502

    ClassicII

    Joined:
    Sep 21, 2009
    Location:
    Chicago, IL
    #3
    Agreed check and see if it is even showing up in the apple profiler. If not then you do have a problem with the drive its self. Try the above first if not looks like a trip to the apple store :/
     
  4. thread starter macrumors regular

    Joined:
    Aug 15, 2008
    #4
    What do I look for in Disk utility and system profiler?
    I tried resetting the PRAM and SMC. It didn't work.
     
  5. macrumors 603

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #5
    Sounds like the motor in the drive died, so it won't pull the disc in... Time for service!
     
  6. macrumors 65816

    Bennieboy©

    Joined:
    Jan 15, 2009
    Location:
    england
    #6
    look to see if system profiler is picking it up
     

    Attached Files:

  7. thread starter macrumors regular

    Joined:
    Aug 15, 2008
    #7
    Yeah that's there.
     
  8. thread starter macrumors regular

    Joined:
    Aug 15, 2008
    #8
    Oh boy...I really don't want to take my 27" iMac to the apple store. Huge computer. D:
     
  9. macrumors 603

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #9
    Have you tried turning the system off and on? (Not just a restart)
     
  10. thread starter macrumors regular

    Joined:
    Aug 15, 2008
    #10
    Yes of course. That was the first thing I did.
     
  11. macrumors 603

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #11
    Well then. It should be fairly obvious - get that big mama in for service! Shouldn't take them very long to swap out the drive.
     

Share This Page