iMac Support

Discussion in 'iMac' started by DrStrangelove, Dec 3, 2006.

  1. DrStrangelove macrumors 6502


    Mar 26, 2006
    Well, I guess I'm going to pay for the extra support.

    When I bought the iMac and they tried to sell it to me (it was my first Mac) I gave the standard "no thanks." Not really understanding what I was cutting myself off from. I guess I took it to mean extended warranty on the hardware, etc.

    But now I get it. It literally means no support after 90 days. I had to call in the other day and they rejected my request for service. When I used them within the 90 day period they were very helpful-- so I guess it's worth it.

    It just seems that 90 days is pretty limiting for support. Is this the new industry standard or are PC manufacturers offering more with the machines?
  2. emptyCup macrumors 65816


    Jan 5, 2005
    The 90 days is on phone support. The machine itself is covered for a year if you take it to any authorized Apple dealer. Applecare extends phone, as well as hardware, support to 3 years. People who don't want to pay for that just ask their questions here (where support is unlimited).

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