Intel HD 4000 - Cause of Crashing in 2012 Macbook Airs?

Discussion in 'MacBook Air' started by slumpey326, Jun 26, 2012.

  1. macrumors 6502

    Joined:
    Jun 18, 2010
    Location:
    Florida
    #1
    Alot of people are posting that the new 2012 macbook airs are crashing alot when using Chrome. Could the blame also be contributed to the Intel HD 4000 graphics. Thoughts?
     
  2. macrumors member

    Joined:
    Jun 13, 2012
    Location:
    Thick Ascending Limb
    #2
    I use Chrome on my 12 MBA and no issues at all so far.
     
  3. thread starter macrumors 6502

    Joined:
    Jun 18, 2010
    Location:
    Florida
    #3
    what about watching videos thru chrome.
     
  4. macrumors member

    Joined:
    Mar 16, 2011
    #4
    My MBA has crashed about 5 times over last 24 hours.

    I've been running some fairly intensive calculations in Excel, but the culprit has always been Chrome (it happens while I am browsing in Chrome).

    Additionally, in the crash report there is always the same reference:

    BSD process name corresponding to current thread: Google Chrome He
     
  5. macrumors 6502a

    Joined:
    Jun 2, 2008
    #5
    I haven't had any crashes, and I don't use Chrome. It does seem like Chrome might be triggering a graphics driver bug.
     
  6. dyn
    macrumors 68000

    Joined:
    Aug 8, 2009
    Location:
    .nl
    #6
    The fact that Chrome is crashing would be a very big hint to go look at Chromes crash report and find out what makes Chrome crash. It is only sensible to start looking at hardware components when you see other applications crash on something specific aka when there is a trend (something graphic intensive in this case).
     
  7. macrumors member

    Joined:
    Apr 2, 2012
    #7
    check the apple forum. many threats about chrome and the new air 2012.
    I use safari for the time being.
     
  8. macrumors 6502a

    Joined:
    Jun 2, 2008
    #8
    It sounds like Chrome isn't crashing, but that there's a kernel panic that's happening while Chrome is running. An app should not be able to cause a kernel panic, but since Chrome is graphics intensive (and the HD4000 is new) it makes at least some sense it's triggering a bug in a new driver.
     
  9. macrumors 68040

    Joined:
    Feb 6, 2009
    #9
    The crash logs mention both Chrome and the HD 4000 graphics. It may be a bug in Apple's HD 4000 driver that Chrome happens to trigger.
     
  10. macrumors 6502a

    dcorban

    Joined:
    Oct 29, 2007
    #10
    I have had no problems. I do not use Chrome.
     
  11. dyn
    macrumors 68000

    Joined:
    Aug 8, 2009
    Location:
    .nl
    #11
    That or Chrome is doing something it shouldn't be doing which causes problems with the graphics driver which in turn causes the kernel panics. It is somewhere in this equation.
     

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