interrupted upgrade installation got the blue screen

Discussion in 'OS X' started by salaccc, Jun 17, 2009.

  1. macrumors newbie

    Jun 17, 2009
    Hi, recently i wanted to upgrade my Imac 24`, os x ´to 10.5.7. At the very end I`v got the empty screen (light blue) with only the pointer for a rather long time. I tried with manual restart and got the message: Debugger cancelled (panic) .... Kernel trap at 0x00000000, type 14 = page... error code 0x000000010.
    It asks to restart the comp and after the restart the same message comes again. I tried with inserting the original os x DVD (iv got with the imac) but it wont start the reinstallation. ´

    I disconnected the power cord for 2 min. still nothing.

    Basically, i can not do a thing.

    Is there any possibility to reinstall the os x from the beginning.
  2. macrumors newbie

    Aug 6, 2009
    i had the same problem!

    Hi, salaccc,

    Was your problem ever solved? I ran into this problem today... Not sure what I'm suppose to do in terms of accessing my computer and possibly saving my data. :confused:
  3. macrumors 6502

    Jun 28, 2008
    Secret lair/ Earthmiddlepoint
    I experienced this on a Mac mini and thought it was funny to see a blue screen on a Mac. I waited a couple of hours and it finally left the blue screen and started the OS. So please be very very patient.
  4. macrumors newbie

    Aug 6, 2009
    10.5.7 combo update also killed my computer.

    Actually, my download failed, but a restart prompt appeared, so I clicked 'restart.' Unfortunately, when the computer turned back on I received the same message as salacc:

    Debugger cancelled (panic) .... Kernel trap at 0x00000000, type 14 = page... error code 0x000000010

    I also tried to put in the os installation DVD, but the computer doesn't do anything. How do I fix my computer?

    Also like salacc, I have a 24'' mac from 2006.
  5. LTX
    macrumors regular


    Dec 25, 2008
    Vancouver, BC, Canada
    Does it boot from the DVD? Turn the computer on, with the DVD in, while holding the C key until it starts loading from the DVD. If you need any data backed up, you'll need to put the hard drive in another computer and copy the files you need (or I believe you can use Disk Utility on the install DVD to clone the internal drive to an external USB hard drive, but be advised that this completely wipes the destination partition).
  6. macrumors newbie

    Aug 6, 2009
    Computer still dead

    Thanks for responding LTX. I attempted to archive and install, but the process failed... I ran Disk Utility to see if a repair could be done, but there was a node failure that couldn't be fixed.
  7. macrumors 65816


    Nov 2, 2007
    Node failure is hardware, and you will probably need a new hard drive
  8. macrumors 6502a


    Dec 27, 2008
    it might be that the entire OS is corrupted, because you terminated the installation. So your probably gonna have to either wipe the drive (using disk utility) (DONT do an archive and install) or take the drive out and do some utility checks on it.

    Good luck with that


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