I've never had that problem with MS Office. For a program that's supposedly so crappy, a hell of a lot of work gets done on it. If you're in the business world, there really is no alternative. I've used just about every word precessor and spreadsheet on many different platforms and disliked the MS near monopoly on office suites; however, even I must admit that the latest versions of Word and Excel work rather well. I do like the new interface of iWork, but Apple, once again, stripped it of capabilities relative to iWork 09. There is also LibreOffice/OpenOffice that has come a longway since its origin as StarOffice and is is cross platform and opensource. For text, I tend to write in Vim and let Latex do the layout work.
Obviously, vendors today want to move to cloud applications with centralized control and a subscription model.
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Yep, try using something else in the enterprise and discover the reality of retraining costs. Currently, there is a large base of people who are trained in MS Office. That reality is significant for the enterprise.
Vim and Latex combo is quite exotic one
tbh, never heard of anyone using Latex for layout except for science papers. Even then I prefer MathType.
I dont think that MS Office is monopoly in business as before. Things have changed a lot. Yes, docx and doc format are still popular, but PDF is as good, and Pages can export doc files.
I tend to think that there is now a rather large army of people trained in Pages and Keynote thanks to Macs and especially iPhones and iPads. Once I did a rather complicated Keynote editing in iOS and it went without any hiccups.
Office went downhill ever since Word 5.1a, I think. Thats still a classic and a best one.
Pages is getting quite close with every iteration and now is better than Word on Mac. I tend to compile rather large (50-80 pages) reports, and Pages does it very well. I wish it had some advanced commands, but don't miss them much.
In few years, Android google docs and Mac/iOS offering will be a very viable alternative to gradually disappearing PC desktops and notebooks' MS Office. Indeed, I would be surprised if people continued to pay 300 dollars for MS Office, when iWork can do same work for free. You just needs Macs and now they are everywhere.