iOS 7 and Visual Voicemail

Discussion in 'iOS 7' started by campingsk8er, Aug 5, 2013.

  1. macrumors 6502

    Joined:
    Feb 4, 2011
    Location:
    Elizabethtown, PA
    #1
    Hey All! I searched several pages worth of the forum to see if this was already talked about, but couldn't find it. Anyway, When I had my iPhone 4 and iPhone 5 with Verizon (iOS 4, 5 and 6) there was Visual Voicemail. But now in iOS 7 there is no more Visual Voicemail. Yes, I am fully aware that this is a beta, I'm just new to this. Is this something that normally doesn't make it back until the final release, or do you think it is gone for good?
     
  2. macrumors 603

    Tyler23

    Joined:
    Dec 2, 2010
    Location:
    Atlanta, GA
    #2
    I'm not sure what the issue would be? Can you take a screenshot?

    I have an iPhone 5 on Verizon. When the first iOS 7 beta came out, I was still living in MD, have since moved to Atlanta. I have and have had visual voicemail the entire time.

    Are you sure you're just not being thrown by the new UI?
     
  3. thread starter macrumors 6502

    Joined:
    Feb 4, 2011
    Location:
    Elizabethtown, PA
    #3
    I live in Maryland as well, but I'm pretty sure I'm not getting confused. Here are the screenshots. I opened up the Phone app, and then as soon as I click Voicemail, it calls my Voicemail. Could you possibly post screenshots of what it is supposed to look like?
     

    Attached Files:

  4. macrumors 603

    Tyler23

    Joined:
    Dec 2, 2010
    Location:
    Atlanta, GA
    #4
    Very strange. Here is what it looks like.
     

    Attached Files:

  5. macrumors 6502

    boxermansr

    Joined:
    Feb 11, 2011
    Location:
    El Paso, TX
    #5
    Try logging into MyVerizon (website) and resetting your voicemail password, this has happened to me in the past (usually after a fresh re-install of iOS). For some reason the voicemail system isn't aware that you have visual voicemail so it tries to call regular voicemail (*86).
     
  6. thread starter macrumors 6502

    Joined:
    Feb 4, 2011
    Location:
    Elizabethtown, PA
    #6
    That is strange. It's not just Beta 4. It's been that way for all four betas.
     
  7. macrumors newbie

    Joined:
    Aug 21, 2011
    #7
    I am noticing the same behavior as OP described. I tried resetting the password on the AT&T website and several other options, but I am still unable to see the visual voicemail.

    I am on AT&T iphone 4s
     
  8. macrumors 6502a

    Joined:
    Nov 17, 2008
    #8
    Try changing your voicemail password through the Settings app (Settings->Phone->Change Voicemail Password).

    I'm on a AT&T 4S and haven't had any problems with it working.
     
  9. thread starter macrumors 6502

    Joined:
    Feb 4, 2011
    Location:
    Elizabethtown, PA
    #9
    I changed my Passcode on Verizon's website, and initially it did not work, but after waiting an hour and rebooting my phone, Visual Voicemail FINALLY works!
     
  10. macrumors 603

    Tyler23

    Joined:
    Dec 2, 2010
    Location:
    Atlanta, GA
    #10
    Glad you got something to work for you!

    Great advice from the others, never would have thought of that.
     
  11. macrumors newbie

    Joined:
    Sep 25, 2013
    #11
    ios 7 and Visual Voicemail

    I, as many of you it seems, was an early adopter of ios 7
    Upgraded from ios 6 on T-Mobile without incident.

    A short while later I began receiving this cryptic alert: Visual Voicemail currently unavailable.
    Further inspection revealed the "Greeting" function was crippled" couldn't play it or access it
    to change it—the page just locked up. Rest assured, however, all your voice mails are intact—
    just not visible.

    My first impulse was to side with all the circulating ios 7 bug reports and find fault with Apple.
    Half an hour on the phone with T-Mobile support (they were stumped) led nowhere.
    Subsequently, independent action revealed (much to my chagrin) the fault was mine.
    Mea maxima culpa.

    I habitually turn offf Cellular Data in Settings, believing this to extend battery life.
    Therein lies the crux of the problem. Cellular Data must be active for Visual Voicemail to
    function. It took much digging to arrive at this simple truth, but there it is.
    Interestingly, this was the only reference I could find that touched upon this aspect.

    I am not offering this as a panacea to all your voicemail ills,
    but I do hope some of you may find this, as I have, to be an idiot-simple solution.

    You can find the nugget I uncovered here under Check Signal:
    http://www.apple.com/support/iphone/...ail/#section_1
     
  12. macrumors regular

    Joined:
    Mar 9, 2011
    #12
    I don't know about you, but my play button is ghosted out on visual voicemail (but only the newest voicemail). Anyone else having this problem? I have an iPhone 5.
     
  13. macrumors newbie

    Joined:
    May 15, 2011
    Location:
    Los Angeles, California, USA
    #13
    You solved my problem!

    It was so simple and I had struggled with it for days!:p

    Thank you for sharing your helpful "idiot-simple" hint!

     
  14. macrumors newbie

    Joined:
    Sep 25, 2013
    #14
    Possible solution for some

    Glad to hear it!
    I was mercifully spared prolonged suffering with this.
     

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