iP5 power button issue

Discussion in 'iPhone' started by Roarkist, Jan 6, 2013.

  1. macrumors newbie

    Jan 6, 2013
    Im having an issue with the sleep/wake button where it wont respond when i press it. It usually works, but every 5 or so clicks it wont turn on/off, which annoys the heck outta me. I was wondering if anyone here thinks a genius would be able to help me with such a minor issue, or if im being a bit ridiculous by trying to get it fixed.
  2. macrumors regular


    Nov 20, 2010
    Not ridiculous at all!!! It should work. Are you out of warrenty? I'd get it fixed or replaced.
  3. Moderator emeritus


    Jul 28, 2003
    Citizens Bank Park
    As long as you can reproduce the problem infront of the genius, I'm sure they'll fix or replace it.
  4. macrumors 6502a

    Aug 30, 2011
    I always used the home button to wake up and was surprised my sleep wake didn't. I would get it fixed
  5. jrz
    macrumors member

    Jul 12, 2012
    I have an issue similar... But for me, my switch only works at all if pressed on the left side. It has been so since I bought it 2 months ago- but I have just not made time to get back to the Apple store. I think it is worth at least an ask at the genius bar. If you go, let us know your results...
  6. macrumors newbie

    Oct 12, 2012
    mine did the same thing.

    from the start out of the box, the button didnt sit firm, it had wiggle and didnt sit level, which i was somewhat ok with. Then 2 weeks ago the right side of the button went dead. Called Apple, made the appointment, genius looked at it, went back and got me another one. Took 10 mins and I was on my way. Got a week 50 production phone from the white box.
  7. thread starter macrumors newbie

    Jan 6, 2013
    Thanks guys ill give it a shot and keep you updated. The iPhone is automatically covered under 1-year warranty correct?
  8. macrumors 6502

    Dec 26, 2012
    Yes, sir.
  9. macrumors 65816

    Sir Ruben

    Jul 3, 2010
    This has just started happening to me too. Mine is a launch day IP5 which has worked flawlessly in all respects. However the last 3-4 days I click it to wake/sleep the phone and nothing happens. Click it again and it works. Its not too bad at the moment but I would imagine it will get progressively worse.

    I also have 1 dead pixel which has been there since launch (the pixels are so small I could barely see it) so I guess now is a good time to get it swapped out. Good thing Apple are super cool when it comes to faults.
  10. macrumors regular

    Apr 8, 2011
    +1. Same issue on mine. Left side of button will wake/sleep but right side of button wont do anything 9/10 times.
  11. jrz
    macrumors member

    Jul 12, 2012
    I went back to the Apple store- before even looking at it, they told me I’d probably be getting a replacement phone. A few questions, tested it for 2 seconds, and said, “I’ll be back with a new phone.” Just like that. Simple. New phone is perfect. Take it in if you haven’t already…
  12. macrumors 68020


    Nov 3, 2011
    Rule #1. When your under warranty iPhone or iDevice is not functioning properly and you have restored/reset/ to no avail, TAKE IT TO AN APPLE STORE. They will fix it, ESPECIALLY with a hardware failure. :eek:
  13. macrumors regular

    Apr 8, 2011
    Yeah I knew they would replace it no questions asked. Sad thing is my wife's phone the day after I had mine swapped she told me that hers is now doing the same time. Had to take hers in as well.

    I just hate wasting all these screen protectors and stuff. It's really a hassle for me because my job requires me to have a sticker on mine and it shows void when you try to peel it off.

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