iPad 4.2 won't print to airprint printer

Discussion in 'iPad Tips, Help and Troubleshooting' started by RockStarATL, Sep 30, 2010.

  1. macrumors newbie

    Joined:
    Jun 29, 2007
    #1
    I am running 4.2 beta 2 on my iPad. Just got today the new HP OfficeJet Pro 8500A Plus printer, which is one of the three new iOS compatible AirPrint printers. It is setup on my network. iPad nor iPhone can see it. Any ideas?
     
  2. macrumors G4

    Chundles

    Joined:
    Jul 4, 2005
    #2
    It's a beta.

    There's bound to be bugs and incomplete implementations of features. Submit the bugs etc. through your normal ADC account.

    EDIT: That printer isn't one of the listed compatible printers.
     
  3. thread starter macrumors newbie

    Joined:
    Jun 29, 2007
  4. macrumors G4

    Chundles

    Joined:
    Jul 4, 2005
  5. thread starter macrumors newbie

    Joined:
    Jun 29, 2007
    #5
    It is one of the first three AirPrint compatible printers listed in the original AirPrint press release as well.
     
  6. macrumors G4

    Chundles

    Joined:
    Jul 4, 2005
    #6
    The printers listed are:

    HP Photosmart Premium Fax e-All-in-One Printer series - C410
    HP Photosmart Premium e-All-in-One Printer series - C310
    HP Photosmart Plus e-All-in-One Printer series- B210

    Unless that printer is a rebrand of one of the above then it's not compatible. If it is a rebrand then I restate my initial response. It's a beta, there are bound to be bugs and incomplete implementations of features. Video streaming for AirPlay to the new AppleTV isn't working yet either.
     
  7. thread starter macrumors newbie

    Joined:
    Jun 29, 2007
    #7
    Yeah I'm guessing it won't work directly until closer to launch.
     
  8. macrumors member

    Joined:
    Sep 30, 2010
    #8
    Yah but isn't the whole compatibilty thing just for going direct to the printer... I thought any printer works as long as its being shared through your mac
     
  9. thread starter macrumors newbie

    Joined:
    Jun 29, 2007
    #9
    Can't print directly even though it says it should according to HP, and it now shows as a bonjour printer through my iMac. But once I hit print, it just stays in cue and never prints.
     
  10. macrumors newbie

    Joined:
    Jun 12, 2009
    #10
    you need itunes 10.1 and osx 10.6.5 installed first.
     
  11. MRU
    macrumors demi-god

    MRU

    Joined:
    Aug 23, 2005
    Location:
    Ireland
    #11
    Go onto your app store and download the HP iPrint software. It's free. It will print to that printer. Sorted until apple get AirPrint fully operational. In fact it's probable that they are referring to their own software for iPad compatability and not AirPrint which did not exist whilst that printer was being devised, manufactured & marketed.

    So App Store - HP iPrint



    Finally all I can say is of you are relying or getting frustrated on features in a Beta you should not have installed it, and as you did not know the ADC notes, I'm betting you are not a developer - for which the beta is intended. Your frustration is of your own making at this time.
     
  12. thread starter macrumors newbie

    Joined:
    Jun 29, 2007
    #12
    I'm actually a dev and an Apple dealer. I followed the notes to the T. I also bought the printer that we were told to carry as dealers.
     
  13. macrumors regular

    Joined:
    Apr 23, 2010
    Location:
    UK
    #13
    Do you need both itunes 10.1 and 10.6.5 installed? I thought it was just one or the other, would explain why with only 10.1 i am not getting a printer in the list.

    Do you also have to set the printer as shared on the mac?
     
  14. MRU
    macrumors demi-god

    MRU

    Joined:
    Aug 23, 2005
    Location:
    Ireland
    #14
    From a preview of the HP Officejet Pro 8500A Plus

    A heck of a lot of caveats to that.

    http://www.cultofmac.com/hps-new-printers-will-print-from-ios-even-without-airprint/59999
     
  15. macrumors regular

    jwilson25

    Joined:
    Aug 25, 2009
    #15
    My understanding and experience is that it's one or the other. I do not have the OS X beta installed because my MacBook is a depended on machine and isn't always on, which means I'd have to fire it up just to print, kinda defeats the purpose of printing off the iPad. However, I have a Windows 7 Media Center machine that runs 24/7, so I installed the iTunes 10.1 beta and I can print now from the iPad just fine through it. I do know if you're using the iTunes Beta, at least through Windows, you need to share the printer for it to show up.
     

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