iPad Dock Connector Bad?

Discussion in 'iPad Accessories' started by MUBiomed, Jun 5, 2010.

  1. macrumors demi-god

    MUBiomed

    Joined:
    Apr 24, 2010
    #1
    I was using my iPad normally the other day and synced it to my mac (iMac in sig). Today there were a few updates for apps that I use, so I decide to re-sync the iPad even though I have hardly used it since the sync the night before. I plug in the dock connector to the bottom (same cable/USB port as the night before) and nothing happens. I tried my iPhone and iPod on the cable and everything shows up in iTunes fine. As soon as I try the iPad....nothing. Of course I have done a soft and hard restart with no luck. Seems weird that the dock connector magically went bad while sitting on my desk overnight. Any ideas?
     
  2. macrumors 6502a

    Joined:
    Jan 29, 2010
    Location:
    Northern Atlanta suburbs
    #2
    Connector on dock loose? iPad in a case and not fully connected?
     
  3. thread starter macrumors demi-god

    MUBiomed

    Joined:
    Apr 24, 2010
    #3
    No, the iPad is not in a case and I have tested it on the dock as well as directly plugging the cable into the bottom of the iPad. I obviously cant charge it or attempt a restore (although I don't believe this is a software issue). Not really sure what to do.....especially since the nearest Apple is about 3 hours away lol.
     
  4. macrumors 6502

    Brookzy

    Joined:
    May 30, 2010
    Location:
    Central London & West Midlands, UK
    #4
    If you call Apple they can arrange a collection and a delivery of a new device, providing of course they don't fix the issue over the phone.

    Is there any notice of the device being connected to the computer? I.E. does the computer make a sound when you plug in the iPad?

    Does the iPad charge?

    Does the iPad recognise it is plugged into the computer in any way?
     
  5. thread starter macrumors demi-god

    MUBiomed

    Joined:
    Apr 24, 2010
    #5

    No there is no notice or sound of the computer recognizing the iPad.

    It does not charge.

    I even went to a wall outlet with the adaptor and plugged a USB cable into the back of the 10V charger and plugged it directly into iPad....nothing. No sound/no change of battery icon/etc...
     
  6. macrumors 6502

    Brookzy

    Joined:
    May 30, 2010
    Location:
    Central London & West Midlands, UK
    #6
    Definitely broken then. I'm not sure where you are, but you can find your local Apple Support number on the Apple website. I'm sure they'll replace it.

    Btw I got a yellowed iMac in December, they sent me 4 replacements by post until I got one I accepted. So I doubt you'll have to drive for 3 hours!
     
  7. thread starter macrumors demi-god

    MUBiomed

    Joined:
    Apr 24, 2010
    #7
    The iMac in my sig is the 3rd one they had to send me. I got some free accessories as compensation since they wouldn't give me a partial refund (I ordered the thing last December and didn't get one that worked properly till the end of Feb.). I am sure that I have a note on my account as an OCD complainer though...here we go again.
     
  8. macrumors 6502

    Brookzy

    Joined:
    May 30, 2010
    Location:
    Central London & West Midlands, UK
    #8
    At least a broken dock connector isn't a minor issue. (Actually that could be a bad thing, depends how you read it :p)
     
  9. macrumors newbie

    Joined:
    Nov 6, 2010
    #9
    Same thing happened to me...

    Bought iPad in Brussels, Belgium in September and exactly the same thing happened last week: no charge, no sync, no reaction. Restart, reset did nothing.
    Took it to the shop and they took it in for repair/replacement with a ten-day diagnosis.

    Is this a systemic issue? Anyone else?
     
  10. macrumors newbie

    Joined:
    Jan 10, 2011
    #10
    Bad connector

    Hi, I just experienced the same. Just overnight the connector stopped working. Luckily the iPad is charging even if it says "Not charging".

    There is absolutely no reaction when i connect it to any computer.
    I have checked the cable with my iPhone.

    Any ideas other than replacing the unit?
     

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