iPad mini iPad Mini dead pixel....

Discussion in 'iPad' started by hotdeck, Nov 18, 2012.

  1. macrumors newbie

    Joined:
    Jul 29, 2010
    #1
    Today a dead pixel appeared on the ipad mini screen. I've already returned ipad 4 after several days of pondering and decided to keep the mini. Now I am going to return the ipad mini too. I am just glad it's within 14 days of return period.

    And a wifi ipad mini is no where to be found at an Apple store. I'll be ipadless for a few days.:mad:
     
  2. macrumors 68040

    Joined:
    Oct 23, 2010
    #2
    Should hold onto it until they put out the next shipment which should hopefully be this week just in time for thanksgiving. I cant see Apple not selling iPad minis during the biggest shopping week of the year.
     
  3. macrumors member

    Joined:
    Oct 27, 2012
    #3
    Most of the Apple Stores have different inventory for being able to exchange the faulty devices. (not refurbished as it's too early for it) Call and ask maybe they can tell you.. I had dead pixel on my iPhone 5 too. I called and ask if I can bring it and change it. They asked me the color, GB then looked and said me to bring it for change. I changed it while everyone was crying for an iPhone 5 especially when I was going out from the store :)

    Btw. Is it possible to change device without having any problem in this 14 days you mentioned? I have a 32GB wi-fi mini right now which I bought last week so I have 1 more week for a change.. If I go to store and ask for 32GB LTE version; can I change it if it is available? (of course with paying the differance)
     
  4. macrumors regular

    Joined:
    Aug 26, 2010
    Location:
    Sydney, Australia
    #4
    Yup it certainly is possible, I'm intending to do the exact same thing with my Retina iPad 32GB WiFi Only. They told me in the store I have until January 6th or so too since I purchased it on Launch Day, which happened to be within the shopping period.
     
  5. macrumors newbie

    Joined:
    Jul 17, 2012
    #5
    I received my white iPad mini 64GB Wifi on Wednesday last week and i noticed 1 death pixel almost in the middle of the screen.
    I called the apple hotline on Friday morning here in Switzerland and after a couple of minutes was all settled and a new iPad mini is on it's way to me.
    I can keep the old one until the new arrives.
    It should come within 5 day's.
    Apple service is still the best i have experienced.

    Greetings from Switzerland.
     
  6. macrumors 68040

    F123D

    #6
    I'd use that iPad and bring it back to apple in 11 months for a new one.
     
  7. macrumors regular

    RevTEG

    Joined:
    Oct 28, 2012
    Location:
    San Jose, Ca
    #7
    My mini had a dead pixel also. Apple said they were out of the white 32gig. So I was just going to return it when a manager shows up and says they have some put back at the Genius Bar for damage replacements. Walked out with new mini.

    Returned the new one a few days later. Hated the screen. But that's another topic. Sticking with my 3.
     
  8. macrumors 6502

    robertosh

    Joined:
    Mar 2, 2011
    Location:
    Spain
    #8
    My new mini has a dead pixel out of the box, should i ask for a remplace?
     
  9. macrumors 604

    mcdj

    Joined:
    Jul 10, 2007
    Location:
    NYC
    #9
    New? No. Refurbished, maybe..
     
  10. macrumors 6502

    robertosh

    Joined:
    Mar 2, 2011
    Location:
    Spain
    #10
    I had a dead pixel too, I contacted Apple and I am waiting for a replace.
     
  11. macrumors 68040

    shenan1982

    Joined:
    Nov 23, 2011
    #11
    I had three dead pixels out of the box. I went back in and exchanged it. They started with the line about how one or two dead pixels isn't uncommon... and I interrupted them and said no, if I'm paying for an Apple product, I expect it to have a fully functional screen. They replaced it with a brand new one, and the new one has no dead pixels.

    On a side note, it's very rare for a pixel to be functioning then fail, so for the OP who said one morning it just died, unlikely. It probably was dead from the get go and you didn't notice.

    I always cycle through all colors on my screen whenever I first get a device as dead pixels seem to be more common lately in Apple products. My first 4S had several, then my iPhone 5 had 1 right at the top. Apple QC should be catching these, but my guess is with the hurry to get them shipped they're slipping through the cracks.
     
  12. macrumors 68020

    MrGimper

    Joined:
    Sep 22, 2012
    Location:
    Andover, UK
    #12
    Bought a 32GB cellular black from the local Apple store. Got home and noticed 2 dead pixels.

    Returned to the store for a replacement. They were very apologetic and as they didn't have a replacement 32GB, they replaced it with a 64GB for no extra charge :)

    G
     
  13. macrumors regular

    Joined:
    Oct 18, 2011
    Location:
    Atlanta+35 miles
    #13
    Hmm, I went to the Apple store to buy a mini before I leave for a trip this Friday. I guess after reading this thread I am lucky in that the white/silver 16GB wifi only wasn't in stock.

    I guess sometimes one can feel lucky when one can't buy something. :D
     
  14. MRU
    macrumors demi-god

    MRU

    Joined:
    Aug 23, 2005
    Location:
    Ireland
    #14
    I got my Mini launch day, today I noticed a dead pixel. Rang Apple Support and they have arranged for a new 64gb to be sent out to me via advanced replacement.

    It's great that they replace with 1 pixel dead, compared to some of the dead pixel policies in the past requiring a cluster.
     
  15. macrumors newbie

    Joined:
    Nov 18, 2013
    #15
    Possible dead pixel

    I got my ipad mini 4 months ago and LOVE it!! Well last week when I opened up the keyboard the bottom right corner went all weird and staticky looking! I've never seen this happen on any of my other apple products. It happened twice during that use but not since then. My question is if I take it back will they possibly replace it?? Also i just saw the new ipad mini retina display was released, any chance they just give me that as my replacement instead!
     
  16. macrumors 68040

    Joined:
    Oct 23, 2010
    #16
    No chance youll get the new one. The old one is still selling.
     
  17. macrumors 68040

    Zmanbaseball2

    Joined:
    Aug 24, 2012
    Location:
    New York, USA
    #17
    iPad Mini dead pixel....

    How do you notice a dead pixel on a retina display that quickly? I wish my Air had a dead pixel so I can get a free replacement 11 months later like F123D said.
     
  18. macrumors member

    Joined:
    Jul 31, 2011
    #18
    I recently bought an iPad mini with Retina display, after a few days ago, I too noticed a stuck pixel. I brought it back to the Apple Store and they exchanged it for a new one. I am guessing it was multiple pixels clustered in one spot since it was visible. But it is certainly possible to get one with a dead pixel.
     
  19. macrumors 601

    Technarchy

    Joined:
    May 21, 2012
    #19
    Between the warranty and return policy, you're covered.
     
  20. macrumors regular

    Joined:
    Apr 2, 2008
    #20
    I have 1 dead pixel on my retina mini. Seems like a statistical probability with that many pixels on the screen! I'm not worried, I even bought it from apple.com.
     

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