iPad mini iPad Mini Replacement Unit

Discussion in 'iPad' started by neil1981, Nov 19, 2012.

  1. macrumors member

    Joined:
    Oct 3, 2012
    Location:
    Southampton, UK
    #1
    Taking my iPad Mini back to Apple tomorrow for a replacement due to a non-working microphone.

    Will I get a new unit or a "white box" replacement? Anybody got any insights?
     
  2. macrumors 6502

    Joined:
    Sep 19, 2012
    Location:
    New York, NY
    #2
    The replacement I almost accepted came in a brown box with original plastic around the iPad mini. The Genius person said it was brand new, not a refurb. I declined it though. I got my money back, and just got a White & Silver iPad mini today.
     
  3. macrumors 68000

    Joined:
    Oct 18, 2011
    Location:
    Central U.S.
    #3
    I'm not sure how this works in the UK but if you are still within your return period, you can simply do a return/exchange without having to see a genius and get a brand new one.
     
  4. macrumors member

    Joined:
    Nov 26, 2008
    #4
    If you go through the Genius Bar you will get a replacement unit from stock allocated for replacements. It's too early for these to be refurbished units so it will be new, just not presented in a retail box.

    If you are within the 14-day return window you could simply return it without seeing a Genius and immediately purchase a new unit which would of course be in a retail box (assuming the store has stock).
     

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