iPad mini iPad Mini Replacement Unit

Discussion in 'iPad' started by neil1981, Nov 19, 2012.

  1. macrumors member

    Oct 3, 2012
    Southampton, UK
    Taking my iPad Mini back to Apple tomorrow for a replacement due to a non-working microphone.

    Will I get a new unit or a "white box" replacement? Anybody got any insights?
  2. macrumors 6502

    Sep 19, 2012
    New York, NY
    The replacement I almost accepted came in a brown box with original plastic around the iPad mini. The Genius person said it was brand new, not a refurb. I declined it though. I got my money back, and just got a White & Silver iPad mini today.
  3. macrumors 68020


    Oct 18, 2011
    Central U.S.
    I'm not sure how this works in the UK but if you are still within your return period, you can simply do a return/exchange without having to see a genius and get a brand new one.
  4. macrumors member

    Nov 26, 2008
    If you go through the Genius Bar you will get a replacement unit from stock allocated for replacements. It's too early for these to be refurbished units so it will be new, just not presented in a retail box.

    If you are within the 14-day return window you could simply return it without seeing a Genius and immediately purchase a new unit which would of course be in a retail box (assuming the store has stock).

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