iPad iPad stopped working....I need advice

Discussion in 'iPad' started by bimmeracer, Jan 29, 2013.

  1. macrumors member

    Joined:
    Oct 13, 2008
    #1
    While reading a book on the kindle app of my iPad 1, the iPad froze and would not work which caused me to do hard reset. After doing the hard reset, my Ipad was stuck in recovery mode and it instructed me to "connect to itunes." After connecting it to iTunes and trying to restore it, I kept of getting an error message. After doing some research, I found out that iTunes 11 and the iPad one are not compatible.

    Since I am using iTunes 11, what options do I have to fix/restore my first generaton iPad?
     
  2. macrumors regular

    Joined:
    Jul 19, 2012
    #2
    What is your error message?
     
  3. thread starter macrumors member

    Joined:
    Oct 13, 2008
    #3
    The iPad "iPad" could not be restored. An unknown error occurred (9).
     
  4. macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #4
    Was it jailbroken?
     
  5. macrumors 601

    Joined:
    May 21, 2009
    #5
    Apple wants you to buy the ipad 4
     
  6. thread starter macrumors member

    Joined:
    Oct 13, 2008
    #6
    Yes

    Exactly. I cant believe they are no longer supporting a product thats only 3 years old.
     
  7. macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #7
    My iPad 1 works fine with iTunes 11

    Do a DFU restore and it'll put on 5.1.1

    It's still supported, just not iOS updated to 6.x
     
  8. thread starter macrumors member

    Joined:
    Oct 13, 2008
    #8
    I tried that with no luck.
    From my understanding, with iTunes 11 you cannot update to 5.1.1. Only 6.0
     
  9. macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #9
    Are you trying to jailbreak it or just get it running? I'd forgo the jailbreak as it's most likely what caused it to crash on you in the first place.

    You might have something in your hosts file blocking Apples servers.
     
  10. thread starter macrumors member

    Joined:
    Oct 13, 2008
    #10
    I just want to get it running.
     
  11. macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #11
    Try it on another computer with iTunes or take it to an Apple Genius.
     
  12. macrumors 68040

    Joined:
    Oct 23, 2010
    #12
    Apple Store but I doubt there is much they can do. They did tell people that iOS six was not for iPad 1 as it only has 256MB of ram in it.
     
  13. Night Spring, Jan 30, 2013
    Last edited: Jan 30, 2013

    macrumors G3

    Night Spring

    Joined:
    Jul 17, 2008
    #13
    Error 9 is hardware eroor. I'm afraid your iPad is dead. You can take it into Apple and get it replaced for $249 (corrected, thanks vsuri!), or you can get a new iPad.
     
  14. vsuri, Jan 30, 2013
    Last edited: Jan 30, 2013

    macrumors newbie

    Joined:
    Jun 26, 2010
    #14
    Where do you see $99? Out of Warranty Service fee for iPad is $249 + tax.
     
  15. macrumors G3

    Night Spring

    Joined:
    Jul 17, 2008
    #15
    Oh, sorry, thanks for the correction!
     
  16. macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #16
    From the web.
     

Share This Page