iPhone 4.2.1 won't sync with iTunes 10.3.1

Discussion in 'iPhone Tips, Help and Troubleshooting' started by hawadjie, Jun 18, 2011.

  1. macrumors newbie

    Jun 18, 2011
    Gold Coast, Australia
    I can't seem to find the answer anywhere so thought I'd post it here and give it a shot.

    I'm currently operating a jailbroken 32GB iPhone 4 with version 4.2.1 (haven't updated as waiting for JB, unless there is one out that I am unaware of...). Running off a Macbook pro running OS X and iTunes 10.3.1.

    Awhile ago my iPhone stopped syncing pictures with the error message stating the required file could not be found [pic attached]. It did sync my podcasts, videos and music but not the pictures. I went into iPhoto and deleted the iPhoto files as what I read in other forums. When I open the photo app on my phone I got the error message [pic attached]:

    "High resolution images synced via iTunes are missing connect your device to the computer you sync photos from and launch iTunes to sync them"

    Now my phone stalls at the backup stage and doesn't get past that. I can't cancel the back up via the computer but I can cancel it via my phone (by swiping). Even if I close and re-open itunes, reboot the phone, same issue.

    Any help would be GREATLY appreciated!

    Thanks guys

    Attached Files:

  2. macrumors member

    Epic Orange

    Jun 7, 2011
    Element X
    The only thing I can suggest at this point is to stop syncing photos from iTunes. On the iPhone 4's tab, go to photos and press stop syncing. If you get any message about deleting photos, than press yes. I suggest emailing yourself the photos first before attempting to do this if it asks you that you will be deleting the photos.

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