iPhone 4 Activation

Discussion in 'iPhone' started by Kidrauhl, Jan 1, 2013.

  1. macrumors newbie

    Joined:
    Jan 1, 2013
    #1
    so ive just bought the iPhone 4 second hand, the guy reset the phone so it was like brand new! I'm now at home and can not get past the activation screen, as i was told it was unlocked and it must not be! ive tried with sim card and without!

    i get these messages
    'Activation request could not be completed, if the problem persists, please contact customer care'

    or

    'Only compatible SIM cards from a supported carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or vist a supported carrier's store to receive a replacement SIM card'

    someone please help?
     
  2. Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    Take it to your local apple store or carrier store, they should activate it there.
     
  3. thread starter macrumors newbie

    Joined:
    Jan 1, 2013
    #3
    thank you, but is there not away around it?
     
  4. macrumors 68000

    lelisa13p

    Joined:
    Mar 6, 2009
    Location:
    Atlanta, GA USA
    #4
    Is the SIM you're using the old one that was in the iPhone? You require a new SIM from your carrier. Even if your SIM is from an older iPhone, your newly acquired iPhone uses a different size card.

    Visit the carrier or Apple store.
     

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