Iphone 4 freezes up with IOS 5.1.1

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Goldmemeber, Jun 9, 2012.

  1. macrumors newbie

    Joined:
    Jun 9, 2012
    #1
    Hi Everyone!

    I don't know if anyone has encountered this problem with Iphone 4 but I am experiencing sever Iphone crashes after updating to IOS 5.1.1.

    Symptoms:

    - Unlock screen won't respond,
    - Apps freeze after launching (especially maps, navigation),
    - Can't answer calls,
    - Can't hung up calls,

    Sometimes these symptoms last from couple of minutes to three or four hours! So I can't really rely on the phone.

    I've tried the following:

    - Hard reset (many many times) - didn't help
    - Restore (restore from back up) - didn't help
    - Restore (set up new Iphone) - didn't help (sometimes the phone was unresponsive during initial setup before I could restore anything from backup)
    - I completely turned off overnight, and in the morning when I turned it on the phone started to work again, but after thirty minutes or so symptoms were coming back again.

    The phone has never been hacked and it is factory unlocked.

    Any Idea?
     
  2. macrumors 6502

    enoC

    Joined:
    Jul 2, 2009
    Location:
    Denmark
    #2
    Set it up as new meaning no use of backup right?
     
  3. macrumors newbie

    Joined:
    Nov 30, 2011
    #3
    Mine is doing this also! Any updates on a fix?
     
  4. thread starter macrumors newbie

    Joined:
    Jun 9, 2012
    #4
    Exactly! It means I did not use any backup!
     
  5. macrumors 68040

    bandofbrothers

    Joined:
    Oct 14, 2007
    Location:
    Uk
    #5
    Try a fresh install once more and if that fails seek help from apple.
     
  6. thread starter macrumors newbie

    Joined:
    Jun 9, 2012
    #6
    No luck with another fresh install... I've even tried a different computer.
     
  7. thread starter macrumors newbie

    Joined:
    Jun 9, 2012
    #7
    I couldn't find any solution. :(
     
  8. macrumors 6502

    Joined:
    Dec 13, 2006
    #8
    I think I'm having a similar issue. My phone screen freezes, mostly during texting. I keep typing and the screen records input and the text pops up as if it's a hiccup or latency issue in the display. Anyone have issues like this?
     
  9. thread starter macrumors newbie

    Joined:
    Jun 9, 2012
    #9
    Still no fix on the issues unfortunately.

    Yesterday I was lucky to start a movie before the phone become unresponsive. The movie was playin' but the screen was unresponsive. (couldn't set the volume, or pause the film etc.) Weird!
    I think the issue is more likely software rather than hardware. Maybe the next IOS update will help.
    I think I won't get support from Apple because I use the phone in Europe, but I bought it in the USA. Guarantee will expire in August 2012...
     
  10. macrumors member

    MNFL

    Joined:
    Mar 27, 2012
    #10
    if a hard restore won't fix this issue

    then it's probably not a software problem, if you know what i mean
     

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