iPhone 4 iOS5 Problem

Discussion in 'iOS 5 and earlier' started by AkuskaUK, Oct 12, 2011.

  1. macrumors 6502

    AkuskaUK

    Joined:
    Mar 18, 2011
    Location:
    Shanklin, Isle Of Wight
    #1
    Hi everyone, i have an iPhone 4 iOS5 Problem, when it gets to the backing up stage, it takes ages... then when it trys to restore i get a problem that sends me to this apple page: http://support.apple.com/kb/TS1275

    Can anyone help?
     
  2. macrumors regular

    Joined:
    Jun 27, 2009
    Location:
    South Texas
  3. macrumors regular

    Joined:
    Jun 13, 2011
  4. thread starter macrumors 6502

    AkuskaUK

    Joined:
    Mar 18, 2011
    Location:
    Shanklin, Isle Of Wight
    #4
    Atleast im not the only one!

    Ive tried doing it again, and again... i may just wait till later and do it again...

    If anyone wants to know, mines a white 16gb iPhone 4, running iOS 4.5.3 and is factory unlocked.
     
  5. macrumors regular

    Joined:
    Jun 13, 2011
    #5
    I think it is just load on the servers etc plenty of people with the same problem.

    Don't know if Apple can really do much as it's a very temporary crush of peopke

    Edit: Try rebooting both phone & iTunes - seems to have worked for me as in progress now!
     
  6. macrumors member

    Joined:
    Jul 5, 2011
    #6
    I got an error backing up as well, and it gave me a warning that continuing would delete all the contents of my iphone. I went ahead and hit Continue and then it tried to restore. The first time this happened, the restore failed (error 3200), but when I tried it again, it worked.

    After the restore, I'm now running iOS 5.
     
  7. macrumors regular

    Joined:
    Jun 18, 2009
    #7
    Ditto, getting the same thing. Tried restarting/rebooting everything; no dice :mad:
     
  8. macrumors member

    Joined:
    Oct 2, 2011
    #8
    I downloaded the upgrade, then went to upgrade the phone....so not sure if its a connectivity issue (should all be local to my machine right???)....but I am having the same problems....going on 5 times now....hate backing up the dang phone...takes forever since it has 27 gig or so worth of content...what a PITA
     
  9. macrumors regular

    Joined:
    Jun 18, 2009
    #9
    You do have to be online to finish the install. Between backup and "restore" (where it uploads the new firmware) it must talk to the Apple update servers even if you pre-downloaded the firmware.

    I had THAT problem too earlier when I tried to update from my laptop disconnected from the WiFi.
     
  10. macrumors member

    Danny Mac

    Joined:
    Jun 20, 2007
    Location:
    Seattle, WA
    #10
    I've got the same thing. Between the back-up and the installation of the new iOS, it says "communicating with Apple" then an "internal error occurred". I need my iPhone for work, so the iPad is the guinea pig. I've downloaded the OSX updates, restarted the iMac twice, restarted the devices and apps to no avail. I figure it more on their end with the server load. Will keep trying.
     
  11. macrumors regular

    Joined:
    Oct 21, 2010
    Location:
    Central PA
    #11
    A buddy of mine at work had a problem updating his iPhone4 to iOS5. He resolved the issue by restarting his phone. The update was successful after the phone restart.
     
  12. macrumors member

    Joined:
    Jan 27, 2008
    #12
    exactly what I've encountered. Rest assured when you have done a proper backup of your iPhone, you would be able to restore back your apps, music, videos.
     
  13. thread starter macrumors 6502

    AkuskaUK

    Joined:
    Mar 18, 2011
    Location:
    Shanklin, Isle Of Wight
    #13
    Still no luck, now my iTunes is crashing every time i open it!
     
  14. thread starter macrumors 6502

    AkuskaUK

    Joined:
    Mar 18, 2011
    Location:
    Shanklin, Isle Of Wight
    #14
    It seems like Patience is the key!, Just wait and it will EVENTUALLY connect and upgrade!, FINALLY after about 40 tries it updated!

    ----------

    Triple post but screw it, Thank you for everyones help!
     
  15. macrumors newbie

    Joined:
    Oct 12, 2010
    #15
    same here. just tried a few times and it got through.
     
  16. macrumors newbie

    Joined:
    Oct 12, 2011
    Location:
    Kirribilli - Sydney, Australia
    #16
    I have the same ERROR ! but after 20 tries I unplugged my phone from iTunes and now my Phone won;t even start (re-boot) anymore.

    I get the Apple Logo (start up) and the rotation "busy" circle but nothing else is happening, I have no phone anymore... WTF ?!?!?!

    I can't even reset my iPhone... this is bit annoying

    any ideas what to do ?


    MZ
     
  17. macrumors member

    Joined:
    Apr 14, 2008
    #17
    Exact same thing for me. Any help would be appreciated.
     
  18. thread starter macrumors 6502

    AkuskaUK

    Joined:
    Mar 18, 2011
    Location:
    Shanklin, Isle Of Wight
    #18
    Try putting your phone into restore mode, that should enable you to restore in iTunes
     

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