iPhone 4 with a cracked screen replaced for free at Apple Store

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Vampire5003, Dec 12, 2010.

  1. Vampire5003, Dec 12, 2010
    Last edited: Apr 25, 2012

    macrumors 6502

    Joined:
    Dec 12, 2010
    Location:
    Texas
  2. macrumors 601

    vincenz

    Joined:
    Oct 20, 2008
    #2
    Congrats, lucky you.

    Apple replaces back plates for $29 at their stores???
     
  3. Vampire5003, Dec 13, 2010
    Last edited: Jul 31, 2013

    thread starter macrumors 6502

    Joined:
    Dec 12, 2010
    Location:
    Texas
    #3
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)
    .........
     
  4. Vampire5003, Dec 13, 2010
    Last edited: Jul 31, 2013

    thread starter macrumors 6502

    Joined:
    Dec 12, 2010
    Location:
    Texas
    #4
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)

    The price sure is. If you drop your iPhone 4 on the floor back first and the BACK GLASS cracks then Apple should fix it for you for $29 dollars.
     
  5. macrumors newbie

    Joined:
    Jan 30, 2012
    #5
    iPhone 4s with cracked screen

    Somehow we must have dropped our new 4s and the front of the screen was shattered. First we went to AT&T to get new covers and asked them about replacing the phone. They said no, only apple could do that, plus it would be the cost of a new phone anyway. Since Apple was only a few doors down we went there. We showed the phone to the genius worker who told us that a cracked screen is not covered under warranty and we had to pay a replacement fee of $199.00. We weren't very happy about this, but said OK since we needed a phone, and liked our 4S. After a few minutes the genius guy came back out and said, "Apple has decided to replace your phone at no charge" and gave us a replacement phone." It was not in a case exactly like a new one, but rather a thick black case with some tape around it. The phone inside was just like the one we had, but they kept our broken phone, after having us delete all of our info. ( I'm guessing to refurbish it, but I didn't ask) anyway I was happy they replaced it for no cost.
     

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