Iphone 4s froze in a loading screen and can't shut it off

Discussion in 'iPhone' started by crzdcolombian, Oct 30, 2011.

  1. macrumors 6502a

    Joined:
    Nov 16, 2010
    #1
    I have a new iphone 4s and I was surfing on my wireless network and now its frozen in a black screen with a loading bar that stopped loading hours ago. I can't figure out how to shut it off and the screen won't turn off. I tried plugging it in to my computer to reset it but my computer doesn't even see the iphone
     
  2. macrumors 68000

    r2shyyou

    Joined:
    Oct 3, 2010
    Location:
    Paris, France
    #2
    Try holding down the home and sleep buttons simultaneously.
     
  3. thread starter macrumors 6502a

    Joined:
    Nov 16, 2010
    #3
    thanks man worked
     
  4. macrumors newbie

    Joined:
    Feb 8, 2012
    #4
    Love MacRuimors

    Thank you .. that worked for me too.

    iPhone 4S, 16GB, new Dec 2011 ... has always been working fine except this evening it would NOT turn off or connect to any network. ITunes was incorrectly reporting that I was 7.8 GB over the limit too.

    Read your post about holding home and sleep buttons at same time.
    This worked ... Thanks !!
    Love MacRumors for just this kind of help.
     
  5. macrumors newbie

    Joined:
    Oct 24, 2012
    #5
    but what if my sleep button is faulty? its difficult to press it. :(
     
  6. macrumors 68000

    r2shyyou

    Joined:
    Oct 3, 2010
    Location:
    Paris, France
    #6
    If it's only difficult and not impossible, then I suggest trying several times to see if you can get it to work. But that's only to resolve the frozen screen issue. If your sleep button is faulty, I suggest taking it into an Apple Store to see if they can fix it for you.
     

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