Iphone 4S has no app store icon

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Funkymunkee, Dec 3, 2011.

  1. macrumors newbie

    Dec 3, 2011
    I have a new iPhone 4S and I am unable to get apps because there is no app store installed on the phone. I purchased the phone brand new. In settings App Store exists but it is not to be found anywhere on the phone. I have tried to download a few apps I would like e.g. Skype and I get a message saying "Safari cannot open the page as the address is invalid." Please help. I am new at this and I do not know of anyone else who has had this problem, and I am unsure if I am just missing something simple. Thanks.
  2. macrumors 68000


    Apr 27, 2007
    Bristol, England
    are parental controls turned on? if they are app store could be disabled in there.

    Try a restore through iTunes, if that doesn't work, you're going to need to get it replaced.
  3. thread starter macrumors newbie

    Dec 3, 2011
    Thanks so much, that was it, parental controls were on! I'm so glad it was something simple. I locked down the phone before I figured out how to passcode lock it because my 6 year old won't leave my husband's android alone and I didn't want him to do anything to my phone before I could protect it.

    Thank you!!!! :)
  4. macrumors member


    Sep 13, 2011

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