iPhone 5 cannot back up cuz iphone cannot be recognized error

Discussion in 'iPhone' started by Appl3FTW, Nov 29, 2012.

  1. macrumors 68040

    Appl3FTW

    Joined:
    Nov 15, 2012
    #1
    WTFFFFFFF is going on? turned off and on itunes, removed and reinstalled itunes, disconnected and reconnected iphone, turned off the on iphone.. the whole nine yards but it keeps getting that stupid error :mad:
     
  2. macrumors 68000

    r2shyyou

    Joined:
    Oct 3, 2010
    Location:
    Paris, France
    #2
    Depending on your OS, see below:

    OS X: http://support.apple.com/kb/TS1591
    Windows: http://support.apple.com/kb/TS1538
     
  3. thread starter macrumors 68040

    Appl3FTW

    Joined:
    Nov 15, 2012
    #3
    problem is persistent... and i don't want to have a refurb
     
  4. macrumors 68000

    r2shyyou

    Joined:
    Oct 3, 2010
    Location:
    Paris, France
    #4
    Not sure what you mean by not wanting to "have a refurb" but if you mean you don't want to go to an Apple store and get a replacement that is a refurb, why not? If it's functionally and cosmetically the same, what's the problem?

    Either way, if you can back up to iCloud, you could try doing that and then restoring as new, seeing if the problem clears, and then restoring again from the backup to see if the problem remains cleared.

    Otherwise, besides what those links suggest or going to an Apple store, I don't know what else to recommend.
     
  5. thread starter macrumors 68040

    Appl3FTW

    Joined:
    Nov 15, 2012

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