iPhone 5 Charging Problems

Discussion in 'iPhone' started by utahman130, Sep 23, 2012.

  1. macrumors 6502a

    utahman130

    Joined:
    Jun 7, 2012
    Location:
    Salt Lake City, Utah
    #1
    Whenever I plug my iPhone 5 into the wall with my brand new Lightning wall charger, this is what happens. When I plug it in to my computer it works fine. Also, battery life has been awful. Preordered from AT&T, 16 GB Black, running iOS 6, no jailbreak.
     
  2. macrumors newbie

    Joined:
    Sep 23, 2012
    #2
    Take it to apple
     
  3. macrumors 68040

    Joined:
    Feb 6, 2009
    #3
    Seems like either the wall charger or cable is defective. You should call Apple or take it to an Apple store.
     
  4. macrumors 6502

    Joined:
    May 14, 2011
    Location:
    Texas
    #4
    qtip, dip it in 91% alcohol, let the excess drip off, then clean the contacts on the lightning end of the cable. Mine had this issue when I got, cleaning it with rubbing alcohol made it work perfect.

    The cable I bought separate from Apple also had an issue in which is only charged from a certain way, cleaned the contacts again, worked again.
     
  5. macrumors member

    Joined:
    Feb 14, 2012
    Location:
    United Kingdom
    #5
    I have exactly the same issue - it's incredibly annoying, as I only received the phone on Monday, worked fine Monday night, now it does exactly the same as what is in your video. I'm going to ring apple later, I'm sure they are aware of the issue though so perhaps it will be a simple swap. One can only hope!
     
  6. macrumors newbie

    Joined:
    Oct 29, 2012
    #6
    Same issue. If you have not done so, call Apple. They will make you do a restore, that will not help. Then they should replace the phone. That's what they are doing with me.
     
  7. macrumors newbie

    Joined:
    Dec 6, 2011
    #7
    Not perfect but always defective. People still love apple products... unfortunately i am one of them.
     
  8. macrumors member

    Joined:
    Feb 14, 2012
    Location:
    United Kingdom
    #8
    I work in Engineering so I'm fairly familiar with fault finding. Managed to trace the issue down to the plug socket. Tested it with my old iphone plug socket and it worked fine, so got the plug replaced via Apple, and that did the trick :)
     
  9. macrumors 6502a

    enophi1

    Joined:
    Nov 23, 2008
    Location:
    UK
    #9
    Get it replaced it's only the charger that's defective and you want your phone and it's battery to survive for the next 2+ years!
     

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