iPhone 5 has some scratches

Discussion in 'iPhone' started by Tmurray315, Nov 10, 2012.

  1. macrumors regular

    Joined:
    Mar 16, 2012
    #1
    So I had the iPhone 5 since day 1 I pre ordered it I had a case and screen protector on it I took my case off and noticed on the sides of the phone has some Knicks and scratches should I care about it I know it can't stay perfect but I'm
    Not sure if I should go to Apple and return it
     
  2. macrumors 68000

    deannnnn

    Joined:
    Jun 4, 2007
    Location:
    New York City & South Florida
    #2
    Keep it, it's fine. The scratches are from the case.
     
  3. macrumors 68000

    Joined:
    Jul 21, 2012
    #3
    Do you mean replacement? Or a actual return.. In your situation sand or grit/debris most likely gotten in your case and scratched the phone. Its a terrible misconception, people think "oh let me throw a case on, i will never get a scratch" but if you dont clean your phone and case every few days or once a week, your phone will get scratched no questions asked.

    There is always sand/debris in pockets and sliding your phone in and out gets the sand/debris in the opening of your case and thats how it happens
     
  4. macrumors 68030

    CD3660

    Joined:
    Jun 6, 2007
    Location:
    Cheshire, United Kingdom.
    #4
    Has this been caused by grit or dirt getting into the case and rubbing against the iPhone? Presumably the marks weren't there when you first put the case on?

    Incidentally, is the iPhone black or white?
     
  5. thread starter macrumors regular

    Joined:
    Mar 16, 2012
    #5
    Ya it is when I first got the phone it was flawless no scratches or anything I put a front screen protector on it and got a case and its probably from the case. I do put it in my back Pockett alo I just got a speck case hopefully it won't get scratched anymore. Should I keep it or get it replaced it sounds stupid but not sure
     
  6. macrumors 68030

    CD3660

    Joined:
    Jun 6, 2007
    Location:
    Cheshire, United Kingdom.
    #6
    I doubt that Apple will replace it if the scratches have been caused by the case. :(
     
  7. thread starter macrumors regular

    Joined:
    Mar 16, 2012
    #7
    Ya I know oh well things can't be perfect has anyone else got any scratches on theirs due to usage
     
  8. macrumors member

    Joined:
    Nov 9, 2012
    #8
  9. macrumors G3

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #9
    Scratches can be from either the case or defective anodizing coating. If you can get the black to rub off with normal wiping, the anodization is defective and you should be able to swap it out under warranty. If not, it's caused by the case and Apple won't replace it.
     
  10. macrumors 6502a

    Joined:
    Mar 28, 2010
    Location:
    New York
    #10
    So you know your phone is scratched from something you did and are asking if you should return it? :rolleyes:

    I'm sure whatever scratches you have are not noticeable to the naked eye.

    Put the case back on and carry on with your life :rolleyes:
     
  11. macrumors member

    Joined:
    Nov 9, 2012
    #11
    Sounds like OP's more worried about it getting worse, which is perfectly fine seeing as it's barely even a month old device. It ain't about being OCD, it's the fact that a month old phone shouldn't be getting scratched this easily. Lots of people don't like that, and if that bothers you, then look the other way and carry on with your life.
     
  12. macrumors G3

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #12
    The OP will have no problem swapping it out if he can demonstrate that the anodization is indeed defective, but there are some pretty poorly made cases that will scratch even the 4/4S so it's not necessarily an issue unique to the iPhone 5, especially if you're not careful with dirt and gunk infiltrating the case over time.
     
  13. macrumors 68030

    CD3660

    Joined:
    Jun 6, 2007
    Location:
    Cheshire, United Kingdom.
    #13
    Well said, it is not acceptable for such an expensive item to have such abysmal durability.
     
  14. macrumors 6502a

    Vundu

    Joined:
    Jun 10, 2009
    Location:
    Manchester, UK
    #14
    It's a phone live with it.
     
  15. macrumors 6502a

    Joined:
    Oct 15, 2012
    #15
    A very expensive phone supposedly made too the highest quality... oww wait
     
  16. macrumors newbie

    jshin100

    Joined:
    Jun 27, 2009
    Location:
    Chicago
    #16
    I've had mines since Thursday. Out of the box, it was perfect. Just noticed a little nick near the bottom where the mic goes but nothing big. I didn't notice it til I took the case off (which may have done it).
     
  17. thread starter macrumors regular

    Joined:
    Mar 16, 2012
    #17
    I think the phone got scratched from my case it's not noticeable I rub the sides and back nothing seems to scuff it but I do see Knicks and scratches along this sides I don't know how they got their I'm guessing its my case but not sure
     
  18. macrumors 6502

    Joined:
    Oct 16, 2012
    #18
    The glass on my iPhone 4 got literally hundreds of nicks/scratches around the edges of the front and back around the camera lens from a hard plastic case I had on it. I thought it was protected and when I took it off those we're all there along with dust, dirt, etc. I was not rough on my phone, I never got it noticeably dirty, but I had in my pocket all the time. Overall I am turned off by cases, unless they are TPU or something soft, which I am not convinced the dirt under them wouldn't scratch a phone either.
     

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