iPhone 5 intermittently loses signal and network logo

Discussion in 'iPhone' started by Cscottrun, Nov 12, 2012.

  1. macrumors 6502

    Oct 8, 2011
    About once a day, or once every other day, my 5 will suddenly lose service, drop to 1 or 0 bars, and the ATT logo, as well as the 4g or LTE indicator disappear. Anyone else have this problem? I am on Long Island, service is defintely not spotty here, and I can confirm this never happened on my 4 or 4s. Screenshot attatched.

    Attached Files:

  2. macrumors 68040


    Jul 5, 2007
    Phoenix, AZ
    I lose my Sprint logo too, make sure the SIM Card is firmly seated in the tray and see if that helps.
  3. macrumors 68000


    Jan 28, 2009
    Tulsa, OK
    I have this too but it has happened on all of my iPhones. I've always attributed the problem to the carrier. I'm on AT&T as well.
  4. macrumors 6502

    Jun 22, 2010
    Have the same issue with my 5 on ATT. Dont remember having this issue on my 4.
    Its definitely a ios bug
  5. macrumors 68040


    Apr 8, 2009
    Durham, NC
    I started seeing this problem this past weekend. I'm on AT&T in Raleigh, NC.
  6. macrumors member

    Aug 1, 2011
    My girlfriend and I had this same problem, switched the phones and the replacements had the same problem. Went to AT&T and told them I was not happy and they let me cancel my 17 day old contract with no fee's and we ported over to Verizon. Verizon is working much better and we now have LTE :)
  7. macrumors 68000


    Jan 28, 2009
    Tulsa, OK
    I really don't think it is an iOS bug. I've had had it on all my iPhones as far back as the 4 that I can remember. I think it's just AT&T. I don't remember the specifics of when I happened. Most were not in crazy congested areas except for the last time this weekend during a college football game.
  8. macrumors regular

    Aug 26, 2012
    I had this happen to me last weekend at home. However, in my situation it was happening randomnly both on Saturday and Sunday. It hasn't happened since then, I believe AT&T was most likely messing with the towers, or it could've been the weather interfering with the antennas. Who knows.

    However, today I experienced a data block on my iPhone 5. I had no data going through despite it saying it was connected to AT&T's 4G network. Reloading any app on my phone would just go in an endless loop. Normally if the cellular network is off, it'll notify you when you try to reload a page on Safari or update an app. This time, no notifications like so on any app. It was strange, a reboot fixed the problem though.
  9. macrumors 68020


    Oct 27, 2010
    HR 9038 A
    I'm in Canada and have had this happen on my 4 and 4S. Signal usually comes back within seconds though. Seems like a network reset or something :S
  10. ECUpirate44, Jan 23, 2013
    Last edited: Jan 23, 2013

    macrumors 603


    Mar 22, 2010
    Happens all the time to me. Verizon running 6.0
  11. ATC
    macrumors 6502a

    Apr 25, 2008
    In Canada too and it happened on my 4 and now my 5 about once every few days but it comes back within seconds. I think its network reception issue too as it also happened on other older iPhones with other SIMs.
  12. macrumors 65816

    Jun 2, 2010
    Hasn't happened to me with the iPhone 4 or iPhone 5 on Verizon.

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