iPhone 5 - No wifi found anywhere

Discussion in 'iPhone Tips, Help and Troubleshooting' started by ibleedgolden, Dec 10, 2012.

  1. ibleedgolden
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    macrumors newbie

    Joined:
    Feb 3, 2012
    #1
    I just got the refurb iPhone 5 (coming from iPhone 4s) and I'm just having a really odd issue. I can't seem to see any wifi, except for one with 5GHz band. Even when I was activating it at AT&T, the CSR was stumped as to why the phone couldn't see any wifi. Somehow she got it to activate without wifi or itunes so I thought the problem was fixed, but alas I came back home and I cannot see my or anyone else's wifi.

    Wondering if anyone else had issue with this. I already reset the phone, reset the network, flight mode, and turned on/off wifi. I've already googled to see if there are similar issues but I couldn't find any. Perhaps I just missed it but I'm hoping someone here has an answer.

    Thanks!
     
  2. dextr3k
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    macrumors 6502

    Joined:
    Nov 26, 2012
    #2
    Maybe your refurb has a broken wifi. But if it can see one network, then theoretically it should be able to see all.

    Have you tried factory restoring the phone? If not I would recommend you take it back to the apple store. As you shouldnt have been given it in the first place with faulty hardware.
     
  3. Macman45
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    macrumors G5

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #3
    Sounds like one of the aerials is disconnected...I'd take it back for a replacement.
     
  4. mirrorbox
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    macrumors newbie

    Joined:
    Dec 6, 2010
    #4
    Before you take it back maybe you should try to restore your phone to factory settings like dextr3k suggested or just switch it off and back on again. I sometimes have wifi detection issues on my iPhone4. What I do is turn on flight mode, wait of a few seconds and turn off flight mode. This does the trick for me.
     
  5. rabidz7
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    macrumors 65816

    rabidz7

    Joined:
    Jun 24, 2012
    Location:
    Ohio
    #5
    apple

    I would restart the iPhone and if that does not work take it to the apple store.
     
  6. ibleedgolden
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    thread starter macrumors newbie

    Joined:
    Feb 3, 2012
    #6
    I tried resetting to factory settings and tried turning the phone on/off. I guess my only recourse is to go to the Apple Store. Ugh.. so far away.
     
  7. ibleedgolden
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    thread starter macrumors newbie

    Joined:
    Feb 3, 2012
    #7
    Bit of an update. So I went to the Apple store and received a refurbished unit. I come home, fired up the wifi and voila! 15+ wifi networks show up. There was definitely something wrong with that other unit.
     
  8. dextr3k
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    macrumors 6502

    Joined:
    Nov 26, 2012
    #8
    Glad that worked out for you.

    That unit probably had a bad radio or connection. They should not have given it to you as soon as they realized it couldnt connect to wifi.
     

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