iPhone 5 rattling noise [MERGED]

Discussion in 'iPhone' started by smiddlehurst, Sep 21, 2012.

  1. macrumors 65816

    Jun 5, 2007
    Hey all, just curious if anyone else has this problem.

    UPS just delivered my shiny new iPhone 5, the instant I had it in hand I could feel and hear something rattling inside it. Not sure what but there's a significant amount of weight moving about so I'm assuming it has to be the battery. The phone fires up okay and there's no damage to the case that I can see so I'm assuming manufacturing defect, probably with the glue that holds the battery down.

    Got an appointment at the genius bar for tomorrow but thought I'd see if this is a one off or not?
  2. macrumors 68020

    Nov 15, 2011
    is it the camera lens? tap the back around the apple logo and move toward the camera lens with light taps. Does it increase or decrease?
  3. macrumors regular

    Nov 14, 2008
  4. thread starter macrumors 65816

    Jun 5, 2007
    Nope. It's lower down that that and a real, uh, 'deep' noise when you shake it. Must be something relatively heavy. From the iFixit teardown it feels like it's coming from the side of the phone where the battery lives... Maybe I'll take some superglue with me to the Apple store tomorrow and they can fix it there and then :p
  5. macrumors regular

    Feb 4, 2011
    It COULD be the switch back to rotational motor with a counterweight for the vibration.

  6. macrumors newbie

    Sep 20, 2012
    Mine doen't rattle, but if I tap the top 'bar' on the back of the phone I can hear what I assume to be the camera lens hitting off the glass either side of it.

    Not something my iPhone 4 did so I'm a little worried I must admit.

    Just tired this and the 'rattle' does get louder the closer to the lens I get.
  7. macrumors newbie

    Sep 21, 2012
  8. macrumors member

    Jan 31, 2011
    More than likely the "old" new vibration motor.
  9. macrumors G3


    Jun 12, 2012
    Just so you know, you will get an email about your Genius Bar appointment being cancelled due to the iPhone 5 release weekend
  10. macrumors regular

    Jan 6, 2012
    Because it feels like it has weight, yeah, it's probably the battery. I had an iPhone 4 that had that same kind of thing going. Eventually took it in and the guy opened it up in the back.

    He came back out and said they failed to pull the strip off the adhesive for the battery and it was sliding around a bit. He replaced the unit because he didn't feel comfortable about what might have happened from the rattling around.

  11. macrumors 68020

    Nov 15, 2011
    Keep in mind that the camera has some asinine number of loose lenses in it that WILL bang around to a certain extent and sound something like tiny marbles (like the 4s). This is my experience with my 4s. I sent the first one back out of concern. the next one didn't do it NEARLY as bad, but still rattled around a bit. Every single other 4s I put my hands on has a rattle of some extent coming from the camera area.

    I expect no less with the iPhone 5 since it has more lenses now than the 4s did (doesn't it?).

    It should be pretty easy to discern if it's coming from the camera area or somewhere else.
  12. macrumors 6502a

    Oct 10, 2011
    North Carolina
    No they both use the same amount. 5 or whatever it was.
  13. thread starter macrumors 65816

    Jun 5, 2007
    I'm as close to sure as I can be that it's not. If I shake the phone side to side you can feel whatever it is in there bouncing around and off the case. Weight seems to be almost directly centre and slightly offset to the left and I can hear it shifting within the case, not just moving on a spindle. I've owned an iPhone 4 which I believe had the rotational motor and never noticed a thing. This is moving enough that you can feel a weight shift just while holding the phone and moving it to your ear.


    That's about what I figure to be honest. See what happens tomorrow.

    To those suggesting the camera area, appreciated but this isn't something that I have to hold the phone right next to my ear in a quiet room to hear. This is a big, heavy rattle and I can feel weight shifting around inside the phone, can't see any way the lens could be causing it. Thanks for the suggestion though :D
  14. macrumors regular

    Jan 6, 2012
    Hmmm. The tear down makes it look like no adhesive needed. *shrug*
  15. thread starter macrumors 65816

    Jun 5, 2007
    Umm, from iFixit's tear down:

  16. UCF Sam, Sep 21, 2012
    Last edited: Sep 21, 2012

    macrumors regular

    Mar 4, 2010
    Something is loose in my iPhone 5.

    Feels like the battery is loose, every time I move the phone I can feel something large move, its more of a thud rather than a rattle. Anyone experiencing something similar? I made an appointment with the Genius bar tomorrow.



    I just got home and opened mine up. I discovered that the battery was not firmly pressed into its adhesive. After pressing down the battery the iPhone is solid and silent, hopefully it remains this way, but I have my doubts since the adhesive was exposed to air while the battery was not firmly attached.

    As most people do not have the tools to perform this repair, a pentalobe screwdriver, I recommend bringing the phone to your local genius bar for repair.

    I made a video of the before and after.

  17. macrumors member

    Aug 31, 2012
    After seeing all these posts about rattling coming from inside the phone and people finding chips/scuffs on the edges, I'm kinda afraid to open my box when I get home from work.

    That definitely sounds like something they should replace though.
  18. macrumors newbie

    Sep 5, 2010
    Sadly, I have the same issue. Everything is functional though. At this point, I don't know how long I'd have to wait for a replacement if I have to exchange it.
  19. macrumors member

    Jun 11, 2012
    It is the loose ringer switch on the left hand side of the phone. I have the same 'problem'.
  20. macrumors 68000

    Sep 15, 2012
    I would still get it replaced even if it were an "innocuous" issue.
  21. macrumors 6502


    Dec 21, 2008
    This rattling was normal for me since i4 is less evident on my i5 though
  22. macrumors 68000


    Dec 28, 2009
    Could be the sleep wake button. Try holding it down and see if the phone makes any noise.

    If your sleep wake button is loose or has some play, its normal. Some iPhones are like that, and some are not.
  23. macrumors regular

    Jun 16, 2012
  24. macrumors 6502a


    Oct 9, 2008
    He's describing the sound as a thud. That sound like the autofocus lens to you? I sure as hell hope not.
  25. macrumors 6502

    Apr 14, 2010
    I'm in this same boat... I uploaded a quick YouTube video.


    Doubt very seriously that I'm gonna get a replacement any time soon, but calling Apple Store nearest me now to see. Grr.


    I got three phones on my account today, one rattles and two don't ... so either I've got two broken autofocus lenses, or there's something wrong with the ONE phone. LOL.

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